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March 2023 by Aaron Z.
My car was running fine. I dropped it off for a simple state inspection. I paid $1500 just to get it back. When I got the car back I noticed a bunch of lights on the dashboard. I told them about it. He said if you have any problems take it in and we will look at it. I noticed lots of banging and friction when driving the car. I took the car back and told them. Now they say it will $2200 to fix the car! I really hate this place. They destroyed my car and is trying to blame me.
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October 2022 by Chet K.
Called and made an appointment for an oil change. Very easy. Dropped my car and left figuring it would be about 30 minutes. Returned and waited some time before being told that my tires were counter balanced and needed to be balanced before the tires bounce off the car. I thought it was odd but gave consent. I had my tires balanced months ago and had the receipt. When I went back to the other company, they laughed saying I just got another balancing. They noticed their weights still on my car with added weights from treadquarters. Sad that I bring you business and you "recommend" extra unnecessary work.
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October 2022 by Sofia B.
Had a great experience. Came in with a few issues and needing a state inspection. They called and told me the cost of what I needed to pass inspection and the cost of everything they suggested. Finished up and called me in. Price was good and they answered all questions I had. Glad I went there!
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September 2022 by Yemi S.
Horrible. I can see why it has a bunch of 1 star reviews. Absolutely not come here. There's a woman that works here and her name is Amanda. She totally straight out lied when I took my car in to get the brakes repaired. Said there was nothing they could do and I'd have to take it to the dealer. There was another tech who came out to the car while I left my car running and working just fine and then all the sudden after they gave me my keys, the car wasn't turning on at all. Amanda claimed the car was never on but that was not true. It was literally the first thing I mentioned to her when I first came into the repair shop. Buyer beware. Dishonest people work here.
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September 2022 by Kizuna L.
Horrible. I can see why it has a bunch of 1 star reviews. Absolutely not come here. There's a woman that works here and her name is Amanda. She totally straight out lied when I took my car in to get the brakes repaired. Said there was nothing they could do and I'd have to take it to the dealer. There was another tech who came out to the car while I left my car running and working just fine and then all the sudden after they gave me my keys, the car wasn't turning on at all. Amanda claimed the car was never on but that was not true. It was literally the first thing I mentioned to her when I first came into the repair shop. Buyer beware. Dishonest people work here.
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June 2022 by Carey H.
Brought my truck in to have exhaust manifolds replaced. Technician working on it accidentally drilled into my engine block while trying to remove a broken stud. Manager hung up on me when I confronted him regarding the damage. Denied their was any issues with the job done. I went to the division manager regarding what happened and the manager of this location lied even though my truck has noticeable exhaust leak and was 3 times louder after having them work on it. Took my truck to a reputable repair shop and paid them $200 to remove the exhaust manifold just so i could take pictures of the damage that the treadquarters tech did to my engine. Needless to say, this location never got my business again. The service manager, needs a hard lesson in customer service, integrity, and not being a dbag.
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May 2022 by Dan V.
Came in for a flat tire. Very responsive & reasonable price. The repair involved a patch vs the plug. Patch is better. I did have the tire removed from the car so it expedited the process. Justin was awesome.
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September 2021 by Google user
Good alignment special, was in and out
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March 2021 by Kevin M.
This is the worse place to take your car. Very upset. All they want is your money. Keep finding this wrong so you can spend Hundreds of dollars to get things fixed. Big rip off. Avoid going there.
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December 2020 by Jodyanne M.
Staff extremely rude on Thursday December 17th. Customer service lady had no mask on and was very snappy when asking for assistance with a flat tire especially as a young women. I asked for help with air in my tire as someone who is a previous and ongoing customer she was extremely rude and acted like my concern did not matter. I'm extremely upset with how I was treated today and feel like people who work in the front should have manners and courtesy and just simple respect. She did not relay the message to the mechanics and I'm extremely upset and will be calling corporate about this because this is not how you treat customers. I normally don't even do reviews but this really pissed me off
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November 2020 by Prev Hatchett
Good alignment special, was in and out
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August 2020 by Chris Mallory
Bad tires. Buy Cooper.
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December 2019 by Nadrian A.
I went to this location because I simply needed an inspection. The individual at the counter although not rude was not necessarily polite or professional. It was 9 AM and she stated that she could provide an inspection but I would have to leave my car there until 5 PM. Her suggestion was that I just wait although she already indicated that the inspection itself would only take one hour. There was no effort to accommodate to assist I even suggested maybe I can call back and see what was a good time to bring the car back that idea was rejected. I honestly do not feel that this particular location is very customer oriented. I don't know whether they could do a good job I didn't have the opportunity to find out. I literally found another business and within less than an hour had my inspection and my sticker with much better customer service. They did not lose a one time inspection they lost a customer for life.
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October 2019 by Tim Caison
No public phone number to to contact will change review when google page is updated
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September 2019 by Elaine Thomas
Excellent customer service. Friendly & polite employees.
