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April 2025 by Kellie Bell
When we returned to the area I found the closest H&R Block to us, which was Riverdale. I'm not sure exactly how many years I've actually been seeing Linda Merriman, but I can tell you that once I found her, I will never go to anyone else. She is the absolute best! She's extremely knowledgeable about what she does, not to mention, very helpful. And, she always goes the extra mile...
I appreciate someone that makes this dreaded time of year, so much fun! We all have to do our taxes, but I can honestly say that she is the #1 reason I continue to go back there year after year! Not just because of her great attributes, but also because I trust her!
All of the staff members there at Riverdale, are all very friendly, as well.
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February 2025 by Tee Lewis
Deanne S very rude .
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August 2024 by Silver Squiggly
They just don't know about what to do with state taxes and reservist military members coming back from deployment. I was supposedly getting money back and then the state probably wants paperwork that H&R block never asked for and now the state says I owe. So I went back in person and specifically asked since I was overseas does the state need paperwork or were they wrong and I owe. They said they'll look into it. Never did, denied knowing that they were supposed to look into it.
If you don't know how to state taxes when it comes to deployed military members, just say so and I would have looked elsewhere.
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May 2024 by Andrew Littlefield
Very professional, experienced and knowledgeable. Accurately finished my taxes in a timely manner.
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March 2024 by Frank Steinbach
Super expertise on all tax and financial plans. They are there to help year in and year out. Good to have a pro familiar with my situation.
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February 2024 by Shantae Hollimon
Mrs. Carole is truly amazing and professional and sweet and I appreciate her every year
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February 2024 by B Lewis
Amazing!!
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February 2024 by LaTisha Watson
Unfortunately there isn’t a zero star option. If you’re filing anything beyond a 1040ez…. DO NOT COME HERE! My husband and myself are still going back and forth with this branch in reference to our 2022 taxes. They initially allowed an inexperienced rep to prepare our taxes which cost us thousands of dollars. After that we were then passed along to a “tenured” tax specialist who ended filing incorrect documentation on our behalf. We’ve spent countless hours in the office and on the phone with customer service and have gotten absolutely NO WHERE! Oh, the money back guarantee program is an absolute joke! Save yourself time and money and let another company process your taxes.
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February 2024 by Chelsea Chatman
Very nice people
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January 2024 by Rwaneen Mock
My experience was great. Fran was very knowledgeable and nice
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September 2023 by Pamela Stowes
Professional were fast and friendly.
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April 2023 by Eric Foreman
My tax counselor, Carole, simply cared about me as a person and not an object as just another customer. She was very kind, caring, and was asking all the right questions to look out for the best interest of me and my financial goals.
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April 2023 by Hunter Cregger
So as I call today I did how can I help you I tell him I need to make an appointment to do my taxes do you got anything open today then she said something I couldn't hear then she asked if I need to file extension I said yeah and she said no I'm asking you in a rude hateful voice and when I told her yes then she tries to whisper under her breath oh my God and for customer service real good job probably taking my business elsewhere because who needs to be treated like that
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April 2023 by Deborah Breland
This office and tax agent was excellent in taking care of our tax needs.
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March 2023 by Bernice Slade
Wait time was too long this time only , but, this has never happened before. Service provided is still very good. I will continue to use this company for tax filing.
