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February 2024 by TAE B
These rowdy fellas are amazing! Came in for an oil change and spent less than 15 minutes. Quick, reliable, and affordable. There’s many coupons on the website to use. Thanks guys! :)
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January 2024 by unanamous truth
Took my vehicle to have my fluids topped off and tires inflated all around. I have green caps on my tires. Because when I brought my vehicle the tires had oxygen in them. The service tech took a break and told the manager that I didn't have the green cap on my tire. The manager black guy with glasses on duty offered to put a different kind of cap. I decline. The service tech came back on duty searched and found my green cap. By this time the black manager cursed me out in front of my three small children. Calling me broke, Ball Head and told me to never come back. I asked for him to address his frustration with the tech who lost my green cap to begin with. I never received a apology for the hassle. I will be addressing my concerns with the corporate in hopes of them to review store footage of the disrespectful nature with regards to the management who was male and how he spoke to a single mother in front of her three small children!
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January 2024 by Jeff Jones
Always impressed with the employees knowledge and courtesy.
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January 2024 by Steven Manning
Had my oil changed and now I have an oil leak where the oil pan is...no oil leak before it was serviced
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December 2023 by Kathy Stallings
Everyone worked together, very courteous and well mannered. Checked in checked out. Very efficient. A BIG THANK YOU TO THE CREW... I will definitely come back!
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December 2023 by Daryl Knudeson
The Newport News VA location gave me a 15% military discount and they had me taken care of in 15 minutes. Awesome!
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October 2023 by Mark Cook
It was terrible I went in for a simple brake job They were supposed to order the rotors and they went without notification the guy didn't order them then told me it would be 1 the next day still no notification that it would be the next day I said put it back together and I will leave
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September 2023 by Dee Cee
The team at this location were very welcoming and friendly. The service was very fast and efficient during my visit. I definitely recommend.
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September 2023 by David Alston
The employees that worked on my tire didn’t really follow directions very well. It’s a good thing I was watching because I asked him to plug and patch my tire and they were trying to just plug it. Which that or something I could’ve done myself without coming to them. On top of that when they went to get my tire off the rim, they were struggling. I’m not sure why it takes two people to do a tire repair but I guess they didn’t have anything else to do. The overall outcome was pretty good. That’s why I still give them a solid three stars. But I wouldn’t suggest. Going there my personal opinion.
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September 2023 by Chris Gordon
These guys are friendly on the ball! Took care of the oil change and cleaned the car quickly and efficiently. Did not try to upswell us, but walked out with the air filter and asked if he should change it. It was dirty, so I agreed. Definitely going back to this Jiffy Lube! Keep it up guys.Services: Air & cabin filter replacement
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September 2023 by Shawn Jacobs
The team was very helpful and professional! Didn't take long helping with what we needed! We always come here for oil changes also.Service: Tires
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September 2023 by Lemika
Mostly, this location of oil change service wanted an upscale work of oil change level to highest of its cost. It happened to me when I brought my 23 years old car there for oil change. That would be bordering very much to customers. Therefore some automobiles do not require. They said "if you don't upscale the oil", for example; conventional oil change to synthetic blend or to full synthetic oil then.. " your car's engine will be damaged" bla.. bla... bla.... I believe most of old vehicles used conventional or synthetic blend except full synthetic. Of course, even listened to the shop you must pay very high price or your vehicle engine could be damaged due to upgraded improper type of oil. Who knows!?. So just stick with what the car needed as originally to prevent damage later instead of upscale the cost!
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July 2023 by Chris McCullough
I appreciated the service I received. The staff was friendly and knowledgeable about the service my car needed. Even when they told me it would take a bit longer, because they had run out of the oil my car needed, I was still in and out in under 30 minutes. I recommend this location for the friendly and fun service that they provided.Service: Oil change
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July 2023 by Kathie Mott
Me and my husband brought our Mazda into this Jiffy Lube today. Overall service was good but the kid who pulled my car out didn’t put it in park and and my car started rolling towards Tommy’s. If not for the guy cashing me out my car would have hit the business beside them will never return.Service: Oil change
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June 2023 by D Soul
Rob, Will, and EJ were very informative and they did a excellent job pricing and servicing my vehicle. I will definitely be coming back for any vehicle maintenance that I need.Services: Auto engine diagnostic
