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October 2023 by Peter A
Bad service from staff and atm does not operate. Never use that place again.
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July 2022 by KRIS BASIC
Extremely hard to get in contact with if you are ever locked out of your account past password reset. It took over an hour to reach an actual person to address the issue which not mentioned on the automated menu.
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June 2022 by Keyki Fisher
Of all the banks I’ve dealt with this is by far the WORST bank. The customer service is so poor, every time you call expect to be on hold for at least 25-45 mins just to be transferred a million times! I Do not recommend what so ever !
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March 2022 by Just Another Commenter
Kyshae helped me throughout the process of selling my car. She did an amazing job and contacted dealership for me when dealership was giving me a hard time , she made it turn out smoothly after a phone call. I highly recommend Langley FCU . Good communication. Follow Up. Information, friendly and a good security questions to authenticate access to account.
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March 2022 by Will
Incredibly rude and unprofessional
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January 2022 by Joseph Merritt
Low interest rate is about the only good thing about dealing with them. I have autopay turned on yet every month i have to call and make a payment. Trying to do that is like pulling teeth. Horrible app, horrible customer service, good luck paying your bill on time.
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December 2021 by Tom Galloway
PHONE CONTACT VERY DIFFICULT. MUST SORT THROUGH NUMEROUS ADS AND THEN THEY HANG
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November 2021 by Adegoke Ezekiel Bolarinwa
Having tried different trading platform , my last experience with Mrs Emily Alison is the best ever, I traded with $500 and within a week i made profit of $6500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Emily platform for effective trade to every one.
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November 2021 by Hayley Johnston
Love the great customer service!
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September 2021 by Vicki Eicher
To "Jo" the wonderful representative who helped me. You are an asset to this bank. You are kind, understanding and your uplifting attitude is absolutely amazing!!! Thank you Jo a job well done!!!! Vicki, another mother??????
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July 2021 by Anthony Jones
If I could rate them lower I would. They reset my account for no reason and told me I had to re-register for online banking. But I have spent 2 weeks trying to get it to work and it has not worked. They are nice people but have the worst most inconvenient tech I have experienced in 30 years. WHAT A JOKE!!!!!
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June 2021 by Rachel Richardson
I’ve been a member most of my life & moved to Florida 6 years ago. I’ve had the worst service in the last few years & so has my husband. I’m currently waiting for a new card to come in the mail but they have for some reason de-activated the card I currently have on hand although it’s not due to expire for several years. I called today & the although pleasant Jasmine that I spoke with could not figure out why my charges are being declined at stores, restaurants, Zelle etc for the last 24 hours & the Langley app that allows you to stop cards if lost/stolen is flipping back & forth between saying my card is active & locked. I’ve basically had it with Langley & will likely find a local credit union or bank.
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June 2021 by Mary Marsh
I have been with Langley my entire life and I’ve never had issues with them like I have in the past month. Currently looking for another establishment due to the ridiculous amount of my time wasted.
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April 2021 by Jessica Wright
Stay away from this bank! I have an auto loan through them with auto pay set up. Randomly their auto pay does not work and we aren’t aware if it until we get calls from them asking for payment. They never can give a good reason why it works most times and then sometimes it doesn’t, when nothing has not change with our account and we have the money in our account. The kicker is that they charge late fees. So I’m penalized because your auto pay system works and sometimes it doesn’t. How is this even legal?!
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December 2020 by Anthony Holmes
im writing this review because the automatedtelephone service is the worst ive ever experienced . it is almost impossible to reachanyone by phone .
