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March 2024 by Broke Blogger
If I could give it a negative 200 I will let me tell you really quickly the lady in there. She's a black lady. I think her name's Patricia. She tried to play me and think I was somebody that was a square. She said she couldn't disclose my refund amount until I paid her in full which for her fee was for $299 up front. Then before I got ready to leave she asked how much do I have to put down? I thought that was kind of fishy because I've been filing with liberty for the past 6 years now. I called the other locations they told me that's not how they work. I called corporate to complain and they said the same thing she not wants took me back there to ask questions. She had me fill out a paper questionnaire paperwork and I'm thinking okay. Maybe it's a different setup? No, it's the same way for the past. I don't know how many years she's just doing it off her script and I think she's scamming people to pocket the extra money. I went back to go get my original tax slips she took for herself and again she was rude. She was talking to me like I was a child so I kept my cool. I just asked her to get give me back my original tax papers. She said she had to keep it for her system. I said will you can make a copy and just give me back my originals and I left. She is rude and I do not recommend this place for liberty tax at all unless she's not no longer there
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March 2024 by Gwenevere Jackson
I am always confident that my taxes are accurately prepared.
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March 2024 by Tiffany Boone
Ms Pat is always a pleasure to work with when it comes to my taxes....thanks gor yaken the burden off my shoulders!!!!!
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January 2024 by Stephanie Muñoz
Ive filed with liberty tax for YEARS and I’ve never had an issue until last year. My kids dad is military and we move where he moves so we can still co parent . A year ago I did my taxes for Virginia and California and for whatever reason they didn’t know how to do it and when I’d call to ask for an update I’d just get attitude till finally I grew a pair . Now she’s saying that she tried to call a year ago but I never received a call or a voicemail and I called three weeks ago and finally called again to tell me she tried calling . She did not and now can file and says I have to now file all the way in California. In California they were able to file for both Virginia and California and never had an issue . I just wish if they didn’t know how to file taxes for different states that they just told me that instead of waiting a year later and try to point the finger at me . So unprofessional and will no longer be going to this liberty taxes if any at all . Would give it 0 stars if possible
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January 2024 by Breamichellle
I been going to this location , for the pass 3-4 years and today I found out this location was adding forms to make my fees higher please be careful ! Every year this team is nice until you file then it’s hard to get anyone to answer anything the office act like you are bothering them anytime you call and ask a question after you file with them! Also they told me I had to use a net spend card which is not true! Please be careful the owner of this location has multiple locations in the Hampton roads area
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January 2024 by Nikole Bush
Ms. Pat is amazing and always goes above and beyond for her clients.
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January 2023 by Candice Davis
The location I normally file with is closed. I wanted to stay with Liberty so I look online and call this location. I called to see if I needed an appointment and what I needed to bring. Ms. Pat was extremely rude. And after looking online at the reviews she's rude and unprofessional to others. Not a good look. I will not file my taxes here.
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May 2022 by Peggy wilson
Took all my documents to Liberty tax and it c was done before.i left. The next day I signed all the documents and was given my copies I have already gotten my Federal tax back.Thank you for all your help.
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April 2022 by Cee Reyes
I never have a problem whenever I come here. She always does everything quickly and efficiently, and I never have to worry about waiting a long time for her to do my taxes
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April 2022 by Capree Cherry
Patricia does all she can to help you! Great customer service! Definitely would recommend!
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April 2022 by John Furr
$419 for W2, 2x 1099DIV (each with 1 block to input) and the childcare credit input. Should not have filed state taxes in VA (military with home of record in TN) but charged for preparing VA taxes. I normally file online myself, but first time filing after divorce and was looking for help. No questions asked, just processed paperwork while taking calls. She was kind enough to apply a $100 military discount, but certainly will not be going back.
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March 2022 by Shawnetra Priester
She made sure before I left everything was done correctly
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March 2021 by Tatiana Patterson
Filled my taxes here and NEVER AGAIN WILL !Please don’t even waste your time going here.
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December 2020 by Lauren Branham
Recently completed the tax class with Ms. Pat. Overall it was a great 8 week class. She was a great instructor. I've really learned alot about preparing taxes from her. She was very knowledgeable and professional.
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December 2020 by Dalianeiss Yant
I was able to take a tax class this year with instructor and liberty partner Ms. Patricia Meadow. She was very knowledgeable, consistent, and hands on. I love that she was flexible in her teaching methods for those of us who may need extra examples or explaining and time to grasp certain concepts and material. I like that she reiterated a lot of the need to0 know concepts. I do wish the course was longer. It was a lot of information to take in but the instructor did well with the timeframe and load of information.
