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June 2023 by Ashli Rheaume
We had the best crew with TM. They showed up when they said they would, they were very respectful with our home and all our belongs....and had a great system on who did what job. We had a big house and they knocked it out in two days. It was amazing. We highly recommend them and will request them in the future.
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June 2023 by Esteban Goniwicha
I was a really worried at first given the bad reviews and how I was treated by the gentlemen who scheduled my pre move survey / did my pre-move survey, talking to him and the things he said were every concerning, This company also changed my pack/ pickup dates without asking me the day they showed up to pack and inconvenienced me. As you know military moves from storage units require everything to be repacked so items can be seen, accounted for. The gentleman doing the pre move survey stated thats “thats only a technicality”. Didn’t really put much confidence that this company would do a good job. The movers were on time, showed up at 0830, however they were put at a disadvantage as the person who did the pre move survey, listed my items wrong so they had to call another person to bring another truck with the loading crates. Kevin was the additional add on, however he messed up the flow and was taking items off to the side before it could be inventoried & stickered. He caused a bit of a head ache. The three other movers (Mike, Jermaine, & Juan) They were great, they re packed everything, marked all expensive items, moved efficiently and with a sense of purpose. Wrapped everything nicely and securely. They worked diligently from 0830 to 1830. Unpacked/Repacked 2 full storage units. They crated everything, but nailed the seals on the crate instead of sticking them on and said it would be taken care of at the warehouse. Will provide an update once I get my House Hold goods on the receiving end. Added Apple Air Tags into random boxes so I can verify where my shipment ends up as it was not sealed in my presence. Mike, Jermaine, & Juan, killed it during the move, dudes worked all day hopefully the company sees this, and gives them some award or raise. Really did a super job. All in all Tailored Move Joe, INC. did a good job but still giving 3 stars based off the Gentleman who did my scheduling / pre move survey, switching my dates, and Kevins actions during the move.
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June 2023 by Kaitlynn Stobart
They were very attentive to packing my things nicely and taking the time to make sure it was protected and wouldn't be damaged. They moved my things out of my house without damaging my house or my items. They were very friendly and nice to me and my family and did a fantastic job.
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June 2023 by Tim Kilgore
I had two storage units to be moved for a military move. According to protocols, they are supposed to cancel the move in total. My one storage unit on the 3rd floor was covered in animal bodily fluids due to negligence of the storage facility. Per protocol, they were required to stop the move and cancel the entire move. However their and team used human intuition and stated that since the second storage was deemed pest free that they could move the second unit. Usually with military moves, companies can be very predatory and just take the money and go because this isn’t on them, but they worked with myself and the military admin to get my second storage unit (this was the one that was most important) packed up and ready for shipping. They could have easily stated “we can’t move it. Goodbye” but they didn’t. They were professional in packing, inventory and speed as well. Even played light jazz to break up that weird quiet when people are packing your stuff up. Wish I could have them during my move to California and they are highly professional and would use them 1000 times over
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June 2023 by Jason C
The members of this moving company were here extremely professional throughout the entire process. They were friendly, communicative and went above and beyond to move my stuff quickly. I would absolutely recommend their services because they made this the easiest move I’ve had in nearly two decades.
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June 2023 by Scotty Autin
The best move I’ve had in 20 years. This is my 10th move with the military and this was HANDS-DOWN the best. Packed in one day and loaded in one day. Done by 3pm each day and worked diligently the entire time. Very respectful and responsive.
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April 2023 by Tepster
Excellent move. Best I have had in the navy! Done 7 total moves and these 3 ladies were absolutely the best packers I’ve ever had!
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April 2023 by Travis Mosley
These guys were great! Best movers I’ve ever had. We’re friendly engaged and asked plenty if question!
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March 2023 by scott richardson
Showed up exactly when they said they would be there. Packed quickly and effectively and cleaned up after themselves. Probably the best moving company I've had the pleasure of working with in the US.
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February 2023 by Jeff Bollen
The team was very friendly and professional, but they didn’t do a final walkthrough with me or my wife and missed several drawers of items and our two large TVs. They also said that dry goods such as cookies and pasta were outside their scope of service because they were crushable. Fortunately I asked them to leave several empty boxes and the truck team took care of the rest on the following day.Regarding the broader industry, I also believe that liquids, batteries, pesticides, etc. should be packable with heavy-gauge plastic bags inside boxes. We had to leave behind a lot of useful items due to limited car space.
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February 2023 by A. Mathis
The guys were amazing they came out and did our military pack out. Very fast and efficient. Also very funny they packed really good. It was a good time to not have to stress because they were doing a good job
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January 2023 by Christian Smith
Great experience. They were professional and very helpful. This was our first move and we were stressed but the movers provided ease of mind in their high level of communication and professionalism. They really made the whole thing so much easier for us. Would highly recommend
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January 2023 by Chloe Moore
We’ve PCSed many times and this company has caused this move to be the most stressful one yet. Not only have the packers not packed things that are allowed to be packed because they saw cleaning supplies near these items (plastic storage bins, baskets, cleaning brushes, etc.) but they were also late to show up. Our estimated timing was for them to show up between 8am and 10am. Two showed up at 10:30am and the third showed up around noon. They also have an insanely long “no pack” list when our past movers have packed nearly everything without question. We will now be out several hundreds of dollars and I doubt they will reimburse us for anything. PCSing is already stressful for families. Don’t add to that stress. Do better.
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December 2022 by S O
Took them less than two hours to get my home goods off the truck and into the house without ANY mistakes or damage. Nothing I owned had "mysteriously vanished" and the workers had the best customer service I've ever dealt with while moving.
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November 2022 by May S.
Military move across country. Broke so many priceless items it makes me sick to my stomach. Negligent in so many ways - heavy cast iron pans on top of boxes and smashed vintage pyrex due to loose metal kitchen utensils...literal disaster. Packers stole alcohol and claimed our home was hazardous... because of stairs. My cello was smashed, bookshelves too. All 3 antique bed frames were UNPROTECTED and hence broken in numerous places as well as our headboards. Expensive fishing poles are snapped into pieces, decoys dented, and wire shelves with missing brackets. I wouldn't wish this company on my worst enemy. Do NOT allow these people into your home!!
