-
February 2024 by Alysha Townsend
Dropped my work laptop. I'm an entrepreneur. I was utilizing poor it practices and thought I'd lost majority of my data. They were able to re-seat the fan and all other parts that were jarred from the drop. Ran a few tests and forced me to set up appropriate back ups. Lol personable. Knowledgeable. Appreciated.
-
December 2023 by Andrew Robinson
Brought my PC in because it kept blue screening and restarting, after troubleshooting I eventually gave up and called these wonderful people. They did an excellent job with my repair and even cleaned out my custom PC removing all the built-up dust. If you feeling hesitant DONT! These people do a fantastic job leaving no loose ends.
-
November 2023 by Leonard Morris
I wanted to update my old computer. They were very knowledgeable and fixed me up. With a new to me computer. The price was very reasonable, and it did just what I wanted. Thanks for your help.
-
September 2023 by Glenn Harding
Thank you everyone at PC Doctor. Excellent customer service and great reasonable prices!
-
May 2023 by FLEX One
Very Professional and treat their customers with the up most respect. Their service rates are fair and they do not try to over charge you or take advantage of you, should your computer knowledge be limited.
-
April 2023 by Nancy Belew
They tried but nothing could save my hard drive .
-
March 2023 by Lisa P.
Do they do decent work? Sure. While my laptop (which was broken), was in their possession, was my crypto currency stolen? Yes. Were there only 2 places I had this info - in an armoire hidden in my room and the other place on the hard drive they recovered? Yes. The armoire has not been touched, but while in thier possession when they "recovered" my hard drive and had it in their posession, all of my stuff was stolen. They had it from feb 22nd to mar 9th, and everything was stolen MARCH 3rd! I never had ANY issues with security until then. I filed a police report ( report 22-0322-056 with Hampton PD), and with IC3 - FBI Internet Crime Division - YES (wont post that here, its ongoing)!! Am I going to a lawyer? YES! I spoke to the manager but didnt hear from him - I dont care what needs to be done, but i lost thousands because of the integrity of THEIR STAFF! I am going to get that money back one way or another. Good work is ok, theft is NOT! The laptop was broken and wouldnt turn on. I trusted when they recovered the hard drive they didnt go searching through my folders!! I hope they do a full investigation on EVERYONE, but i will not let this go. Will be going to the news next.
-
February 2023 by Brenda G.
Responsive and qualified people! I was able to get my computer back in days and there were major issues.
-
February 2023 by Shaun L
Excellent experience from start to finish!Knowledgeable, informative, quick turnaround, friendly staff, fair pricing; what else can one ask for?A+++
-
October 2022 by Raymond Smith
Dont bother going to best buy . They us third party to fix your gadgets. They fix my all in one in a day. Only bad thing is I live in virginia beach and they are in hampton .It was worth the drive so I didnt have to wait weeks to get my computer back .
-
October 2022 by Geoffrey Arnold
Nice folks! Their rates were reasonable and they did outstanding work, which they completed quickly.
-
September 2022 by Adam Hatchett
The whole crew over there is absolutely phenomenal. Responsive on calls. Even try to help you fix the situation over phone. At the end of the day quality doesn't cost it pays. When I have questions it's the first place I go.
-
August 2022 by Evangeline Reaves
Excellent service. Screw Best Buy. Go here. Reasonable prices and professional service. Friendly and affordable. Do not go to Best Buy. Geek squad will rip you off. Go here. They are the best
-
August 2022 by Vangie R.
Best buy tried charging us up to repair my son gaming system. PC drs had it up and running in 48hours and a fraction of best buy costs. These people are a life saver and cost effective. Professional and friendly and awesome work work warranty.
-
July 2022 by Crystal Mack
We're visiting from out of town and both kids had a problem with their electronic devices. Turns out one was a non issue and the other required parts that would not arrive in time. He gave us options (which did not involve an expensive repair). Appreciate his honesty and suggestions. Will definitely return when we move to the area.
