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March 2024 by Mary I.
I really wanted to try Roberts Furniture. After looking at the reviews, I doubt I ever used this company. I give it a 3 star rating after reading answers from the owner. The gentlemen with hole in furniture should have had it resolved. I have been using Esprit Decor in Chesapeake, Va. since 1986. Best Customer service and Family owned. Prices can go from moderate to High End. Quality of furniture is superb. And you can order material you like. They will give you a correct expected delivery date & time. Bought a Coach in 1987 & ordered material I loved. took 6-8 weeks, bought leather den furniture off the floor in 2022. Delivered with care. Purchased a mattress and headboard off the floor on sale 3 months later. Love It.
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January 2024 by Susan Lindemann
I had a wonderful experience working with Perry. He stayed with me the entire visit to answer all my questions about the furniture that I was interested in and mattress selection. Perry and Carlton were great to work with.
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December 2023 by Carolyn Washington
I am currently waiting on my delivery and assembly. Susie and Carlton were very personable and helpful. I think that I will enjoy this new table, which should blend nicely with the chairs that I already own .
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December 2023 by Geneva Wharton
I received a warm welcome and the representative were very knowledgeable. The furniture were very pleasing to the eye and price as well.
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November 2023 by Ginger Vassar
The prices are very affordable. I received high quality customer service care. The only reason I gave Roberts Furniture a 4⭐️ reading is due to the fabric selection. They have an enormous amount to choose from, but I didn't think there were a lot of quality options.
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November 2023 by Bandi Murdock
Susie Cooper was a a great help finding exactly what I was looking for. I had been to hundreds of furniture stores looking for a couch to fit my yacht without any luck and within minutes of walking into Roberts I was purchasing my new couch. Thank you Susie for the help I look forward to having you help me in the the future.
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October 2023 by Shawn Mack
Mr. Perry was very nice and he made sure to show us different options to make sure we chose what we wanted. The process was easy and I will return.
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October 2023 by Ann Frederick
The staff was very attentive to my needs and work to help me get what I wanted. Thank for the first class service they provided.
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October 2023 by Gloria Mann
I enjoy going in and looking at all the furniture and daydream about how I could decorate with Robert's Furniture. But because I'm not financially able to buy like I want to, I can only daydream about it. We've decorated two bedrooms with Robert's Furniture and looking forward to doing more business with Robert's Furniture.
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October 2023 by Peter milosavljevic
I was looking online for something special, I found it I called Roberts. The gentleman checked to see if they had it in stock.They did.I went out a couple hours later, Pcked it up.The whole transaction took about 50 minutes. Good job.?
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September 2023 by Bryon Robbins
Wendell & Carleton were amazing! They let us take our time to shop and they waited for us to ask our questions! They were so personable! We had no pressure to buy anything, let us take pictures to make sure we were happy with our decision!
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September 2023 by Barbara Smith
They had a lot of varieties in their store, and I found something in there that I like. Very professional and polite of being a customer as soon as they walk in the door. Also I have gotten something from them a year ago or maybe two years ago maybe longer than that but the customer service is great
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August 2023 by David J.
we needed a lift recliner quickly and they had a great selection and the York County Store is huge. Good people and quick service.
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August 2023 by Flossie Smith
The sale person was very friendly I absolutely love my chair . If I ever become wealthy I will most definitely be back there to buy more of their good quality furniture
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August 2023 by Michael Toliver
My experience was great. I started not to go to Robert’s but I am so glad I did. I found what I wanted and the price was super reasonable. And the sales man was very helpful. Thank you Robert Furniture you made shopping experience happy and easy!!