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January 2023 by Steven Scott
I like going and work out before work. I have plenty of time to get my work out in and be there by 7. At 5 there is not a lot of people there.
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May 2022 by christine rigney
HORRACE AND CHERLE ALWAYS BRIGHTEN ♥️ MY DAY GREAT PEOPLE
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June 2021 by Catherine Yuan
Great customer service. I ordered an Olympic plates bundle and the carrier lost all the plates. I contacted the customer service and they responded quickly. They contacted the carrier and kept me updated. After a week, they sent me a replacement set. And of course, the plates are just what I wanted — high quality and sturdy.
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February 2021 by Conrad Jackson
Excellent customer and training assistance ??
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January 2021 by Ken O Bonn
I received the shipment of urethane dumbbells + stand for 2.5 to 25 pounds in 2.5 pound increments plus pairs to 35 pounds, 3 days ago, and I must say, it exceeded my expectations. The stand is very stable, good looking, and does not occupy too much space. The dumbbells appear to be very high quality. Everything was shipped and packed and received with no damage, and the shipper was in and out of my garage in less than 5 minutes and wore a mask for Covid requirements. Thanks Natali for all your help. Also thanks to Michelle in other discussions. It was really stressful as I intended this to be a Christmas present, but the intended recipient was not motivated for weight training as an exercise routine, and at the last minute rejected it. I felt it best to keep it for myself and donated my old dumbbell set to a close person who could use it. Natali was very quick to help with me with the stress of a shipper about to arrive, a recipient not being cooperative, and my needs to reroute the product, this was beyond doubt the **best customer service** experience I've had with any product. I'll likely be making a follow up purchase soon. After Natali helped me with the rerouting, I'm keeping it and I'll be needing heavier weights. This is because of the excellent customer service and quality of the product, Kudos to you.
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September 2020 by Emily Fleischauer
Received my 20 lb dumbbells in the mail today. I cannot say enough good things about this company! I ordered and they were shipped the same day (whereas so many other companies aren’t shipping for months). My dumbbells arrived in tact and were packaged so nicely. I’ve already used them and they are just perfect. I love the bright pink color of them! Thank you so much for a fantastic experience.
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July 2020 by Adamantios Moraitis
Their olympic bar and plates are absolutely the best and top quality! Excellent packaging, delivery, and customer service!
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July 2020 by N.M. Porter
We love our new weight set! Everything was so well packaged, it arrived quickly and customer service was prompt in answering a delivery question I had. Absolutely recommend!
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July 2019 by Gwendolyn Peace
Nice and clean. Not crowded. Good staff
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April 2019 by Rondal Lawson
Good Doctor's there, check them out.
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November 2018 by Tammara S.
I will often come to this gym when I am in town visiting my family. I have been coming to this gym 18 years to date and I will say that I have seen a change in the quality of gym representatives/attendants. The representatives used to greet you with a welcoming smile, say hello, ask how we're doing, etc. Now, most of the attendants are quite lackluster or rude, not quite seeming to care about the guest experience that they create. Namely, Sabine (upstairs attendant) is not the most amicable person. She makes the effort to greet other guests (guests that she knows), but whenever my family and I are at the gym, she will stare at us and not say anything. This does not create a welcoming atmosphere that I have known Hampton Center (formerly, Sentara Health & Fitness Center) to be. I am disappointed.
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May 2018 by Lynne A.
Well it was back to Sentara Fitness for about the 5th or 6th time in the last several years. Even though I can go on base for free for what I experience it is so not worth it. The water was so cold this winter I thought I was going to have a heart attack, among many other issues. Anyways when I went to the pool area it was nice and warm and toasty and the water temp. was just right. The hot tub could use a few more working jets or more power but I still enjoyed it. Staff very attentive and polite. Place is laid back and clean, and even though I didn't go upstairs yet I know will not have to wait forever to get on the equipment. Thanks to Tara and Director Carla for working with me and the follow up to get me back. Great customer service!
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December 2017 by Mohammad S.
One of the best places for me to start my day with,everything is available and organized and they have a great customer service too
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August 2015 by Karen Scott
The Staff is Awesome!!
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July 2014 by FitnessTravels
I was staying at the Hampton and was in need of a gym. Luckily this was right next door, probably about a one minute walk. This gym is fantastic! The staff was extremely friendly. There are dozens of cardio equipment, plenty of free weights, as well as machines. A nice indoor pool is on the first floor as well as a sauna an steam room. I wish my visit was longer just so I had an excuse to use this facility a few more times. Everything was very clean and well maintained. If I lived in the area, this would be my home gym for sure.
