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April 2024 by Donald Davis
My order of onions were half filled in the container. Onion ring container was half filled. Question the worker she stated that each onion ring were prepackaged frozen quantities and not just filled to container size
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April 2024 by Malcolm Barr
Probably eaten here 15-20 times and always get the Colorado burger. Been great every single time.
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April 2024 by Bovice Biggums
First of all the prices are outrageous. Second, the wait time is just as bad. I could let those slide IF this wasn't the worst burger I've ever had. I swear it tasted like I was chewing on a soggy gym sock they found under the deep fryer, then soaked it in oil for about 12 hours. Seriously, why is this entire burger soaked, sopping, and covered in grease? It had a granulated texture to it. The whole experience was heinous. Just go right next door to Park Lane and get a burger instead of stopping here. It costs less and it's actually edible. I feel sick.
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April 2024 by Four 10100
The absolute slowest service I have ever seen. It took over 10 minutes for them to take an order for one guest. One person. And it was probably because half their menu is unavailable and not a single sign stating any of this while you stand for 15 minutes for them to handle 2 guests. Service needs a serious overhaul. This is not an isolated incident.
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March 2024 by Shawn Akins
Kid-friendliness: HelpedWheelchair accessibility: Helped
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February 2024 by A Mason
I a guy who loves this place, as for me....it's a no go....
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February 2024 by Jasmine Blount
I ordered my food through Uber eats last night, my Uber driver delivered my food with it still sealed and that’s why I’m making my review on here and not with Uber eats. I ordered 2 sets of the Thai Chili wings and only got 1 set. I don’t need a refund I don’t care that much, I know mistakes happen but missing a whole item on the order is unacceptable. Thank you.
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February 2024 by Jenna Hanson
I went here for the first time & I definitely willbe returning! The staff was very nice, the food was delicious & the juice was really good! If you haven’t been there you are missing out on some good burgers & fries!
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February 2024 by Lisa Causey-Capps
I say I am a fair judge of things. I was rather disappointed in my first visit here. I’d warn that the prices are steep for the amount of food you receive. I got a grilled chicken, onion rings, & a cherry coke. My husband got a crispy chicken sandwich with bacon, tater tots & a Diet Coke. It was a few cents away from being $40! The grilled chicken was flavorful but was kind of tough on one half of the sandwich. The onion rings were delicious. The ranch sauce was actually really good with the onion rings. My husband’s crispy chicken sandwich was almost overcooked & the tater tots were plain, but they were cooked to perfection which is hard to get right in my opinion. The server at the counter was nice & informative on the questions I asked her.
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February 2024 by Latonie Johns
The atmosphere is pretty chill, music is good and the drink counter is clean!! The food was pretty amazing. My daughter and I both got the classic smash single burger but she had no tomatoes. We got one order of regular fries because we wanted to share those. She got a strawberry dragon fruit agua frescas drink and I got a fountain drink. The only issue we both had was that the burger was a little too salty for our preference. Others than that the food was fresh and hot and the fries were perfectly seasoned. I would say it’s a must try!!!Vegetarian options: They have a black bean burger.Kid-friendliness: They have a kids menu.Wheelchair accessibility: The door is wide enough for wheelchair access.
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January 2024 by Anthony Hall
Decided to try something new and been seeing this restaurant every time I go to area. They have veteran parking outside restaurant and parked there. Went inside and food was sitting on counter waiting for pickup. Asked about the drink to go with order and it was taken out of freezer. Went home and I didn't like the garlic fries even though I love garlic. Had to throw it away. Tried the turkey burger and it was covered in seasoning and was very unpleasant. The BBQ sauce I added was decent. The milkshake I had left a bad after taste. It was also still pretty clunky and had ice chips in it. I let it sit for a bit so the ice could melt some so I could continue to drink it but it was not that great. Overall, the people were nice but the food was not what I was expecting.
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January 2024 by Tamara Jones
The food was amazing! The fries were still crispy after delivery and the burger tasted like it was freshly made. The bun was soft, just the right amount of toppings, and it wasn't overcooked. I would definitely recommend the brisket burger! yum!
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January 2024 by Tracy Gilmore
OMG!!! THE FRIES!!! Yall can keep those fresh home fries. Id rather have fries that are freshly fried and crispy and not overloaded on my plate. The double bacon burger with mushrooms was superb ?. Will be coming back.
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January 2024 by T Dance
The burger was wayyyy too greasy, onion rings were burnt but the staff was friendly. This was my first and last time.
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January 2024 by Tarron Woods
I am a pretty standard Smashburger Customer, usually of the Chesapeake location, but was in the area and decided to stop by for lunch.I ordered on the app, but the dining room wasn't too crowded, (considering it's a holiday weekend,) so I decided to Dine In.I was immediately greeted by the staff and my food was ready when I arrived.I ordered : a Turkey Truffle Burger with mayo, tomato and onion, a small sweet potato fry, a 20oz Dr. Pepper, and a NON DAIRY Oreo Shake to sip on the ride home.The Dr. Pepper ended up being low on syrup, but the associate immediately changed it and let me know when it was ready. (I had grabbed a Coke instead, lol)I found a table and started to eat. Everything I ate...was 10/10! The turkey burger was perfectly seasoned. The fries? Perfect! The poor shake didn't even make it to the car! LOLFrom kitchen to front of house, my experience was so satisfactory that I'm writing a review about it! LOLand they even cleaned my trash up when I was done.Recommendation: A raise for the entire team! LOL5 stars!Vegetarian options: Blackbean burgers available, brussle sprouts availableDietary restrictions: Non dairy milkshakes available in various flavors
