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October 2023 by Mohammed Carlos
I always have a great experience but some people that use the drive thru service need to go inside or the other drive thru lanes should open especially during the noon hours.
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July 2023 by Juanisha Purdie
Flawed bank with flawed system. They're constantly making mistakes. Sending emails like oh we're sorry we sent too much credit we need it back? Then overdraft your account. Constant mistakes. Then I signed up for the 400$ promo and they give you 90 days to make 1k in deposits. I signed up and 2 weeks later my check from my job deposited. They reviewed my account in those 2 weeks. Ummm why? Don't you all know how direct deposit works? I followed the steps and they're being so crooked. Do not join this bank
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October 2022 by Amy DeBora
Convenient location
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August 2022 by Pyro Smoked
Terrible worst banking experience I've had at a truist location even worse than bb&t. Not allowed to use drive thru if not a account holder even tho each other location does allow this type of transaction. This is how they try to get customers and I would advise avoiding this location no matter how much time u have near Jefferson Ave & Mercury Blvd
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June 2022 by Mary Luntsford
A representative from my company went to make their weekend deposits was told that Everyone in line making company deposits needed to use the nightly deposit box, that they would get them following day. Then added she was only 1 person and could not do everything while someone else was handing out water bottles . Talk about perception.I have worked for this company for 7 years dealing with this location never have we had this issue.
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May 2022 by F R
They are so slow at this location ! You’ll be waiting at least 35 mins just to get cash out
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May 2022 by Michael Miyagi
1 Teller working on a Friday evening.. enough said.
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March 2022 by Eric Reinhart
Terrible bank! Understaffed and the lines never end. God forbid you ask them to do something and they don't do it. Bc they can't go back and void out anything. The staff is nice but the whole truist merger has been a nightmare. The bank was already awful but I guess the purple balloons and withholding 100s of dollars of MY money by not simply following verbal intructions makes them feel better. Now I have to make special arrangements. I hope the company fails like this bank has failed me time and time again.
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March 2022 by Dr Apocalypse
Absolute Worst Slowest Bank Ever!!! Been waiting at the Drive Thru for nearly 45 minutes!! And only 2 cars were in front of me. Ridiculous!! Time to switch Banks!!!
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June 2020 by Taibo Sephilocia
The tellers here are very friendly and work quickly. I'm always in and out of here on Fridays in no time.
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April 2016 by Monica Cox
They opened drive thru 5 minutes late. When you have things to do, you would expect a place to be open on time.