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November 2023 by Dee Y.
Absolute worst experience ever! I come here all the time to get an oil change for company vehicle and I waited in the bay nearly 25 minutes before they even attempted to do anything! I absolutely will not be back, take 5 my @$%.....very disappointed
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November 2023 by Delia Smith
Went in for and oil change (Hampton location), although true, yes it was fast....however it was not satisfying....I don't know if they actually filled my oil tank to standard capacity. Here it is not even 2 months, less than 1,500 miles later and my tank was bone dry....no leaks to indicate there was an issue. Had to get serviced elsewhere.....and was told there was no signs of leakage. They also did not have antifreeze for my car and just me to go buy some. Upsild me on wipers.....kudos for the sales guys....but i knew i needed them anyway so i got them (more than i wanted to spend). I don't know much about cars...but take 5 was not it.....lesson learned.....fast, expensive and nothing that made me want toot a horn after service.Service: Oil change
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November 2023 by Kyle Terrell
By the time I left the skid plate on the bottom was missing 7 of the 8 screws that holds in it place. I turned around immediately when I noticed the noises from the undercarriage, and they said they couldn’t replace them until next week. When I took my car in I did not have any issues or was missing any screws to my knowledge until I left.We will see next week if they replace what was missing.
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November 2023 by David Anderson
If you own a European car, think twice before coming here. My experience was anything but the fast and convenient service they advertise.I went there at 5 PM on a Thursday, and they told me only "managers" can work on BMWs. Funny, because there's a big sign outside saying “we service euro and dispel cars”. And the managers? They work 9-4:30, so good luck getting service during the week if you have a job.Tried again on Monday, taking time off work for their "10-minute" oil change promise. Got there, and guess what? They didn't have my filter. Said I'd have to wait another 30 minutes for it to get delivered. I said I’d come back, and when I called to check if the part arrived, I got transferred, hung up on, and sent to voicemail six times.Long story short, their "10-minute" service ate up 2 hours of my day. The service here doesn't match their advertising, especially if you own a European car. Save yourself the headache and go somewhere else.Service: Oil change
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November 2023 by Allison Coye
I had a great service here. Chris the lady with the dreads gave me A+ customer service. Made me feel welcomed. I definitely wanna reffer people n share my great experiences 1
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October 2023 by Trey Reed
This is my second time coming here and I was hoping the service was better. This is supposed to be speedy and quick yet I’ve been sitting here for half and hour when it was only one car ahead of me. It’s two techs and both are at the same car. They just standing here talking instead of working. This is unacceptable ESPECIALLY for these high prices. Y’all need to do better.Service: Oil change
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September 2023 by Rene Ramirez
Experience was great. Quick and to the point. Definitely price was a little higher than other places. For a quick and easy process and for the convenience of staying in your car great place. Total time there 15 minutesService: Oil change
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September 2023 by sherri j
I was disappointed because they didn’t have the correct screwdriver to replace the air filter and I asked if they had a scraper to remove the remnants of the sticker on the window and they didn’t. They also indicated that they washed my windshield (they didn’t). They did offer me the air filter but why would I take it? I’m sure I could get it somewhere else and install it myself. Why would I want it if you can’t install it for me?They did give me a water and apologized for the delay because they only had two employees there.Service: Oil change
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September 2023 by Nikole Brock
I stopped here because of the location and “speedy” service. I am hoping this was just an off day because it was not a pleasant experience. There were two techs , which one did not seem to know how to do anything. Ron was doing great and trying to get cars done in a timely fashion. The wait was about an hour and several cars left because of the wait time. Once I made it into the bay two other techs were on site but they did not appear to be on the clock. Overall , highly dissatisfied with this service, especially for the price.
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September 2023 by James and Nancy Johnston
My dealer couldn’t take me in for an oil change for several days, so after seeing the commercial on TV i decided to give Take 5 a try. Brandon met me as I drove up and was happily to show me the procedures and prices. When I left I was very pleased and satisfied. I definitely planW again. I love not having to make arrangements to be picked up or spending hours in a waiting room.Service: Oil change
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September 2023 by Norbert Gore
I go all the time for my oil change, and the staff is always on point, knowledgeable, respectful, dedicated to there craft and always polite, I recommend them as always to a good oil change.In and out service 15 or less.Great job Take 5 and please keep up the good work.Service: Oil change
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September 2023 by Terry Nartowicz
Everybody was so friendly when I came in to get my oil changed. They were quick and professional, and it made it so painless to accomplish this task that I honestly was not looking forward to.Service: Oil change
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September 2023 by Nikole B.
I stopped here because of the location and "speedy" service. I am hoping this was just an off day because it was not a pleasant experience. There were two techs , which one did not seem to know how to do anything. Ron was doing great and trying to get cars done in a timely fashion. The wait was about an hour and several cars left because of the wait time. Once I made it into the bay two other techs were on site but they did not appear to be on the clock. Overall , highly dissatisfied with this service, especially for the price.
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September 2023 by Daricus Wright
The staff was very knowledgeable and courteous. They took the time to explain what was needed for my vehicle oil change. I appreciate it the kind and considerate customer service.Services: Air & cabin filter replacement
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September 2023 by Audrey M.
Ron was amazing, very professional and polite. The service was quick and easy, I definitely recommend coming here!
