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August 2023 by Kyle B.
This store has come a long way from where it use to be. I'm always greeted when I enter and they seem to have just what I need as far as OTC drugs and hygiene products. I would recommend this business for sure.
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May 2022 by Jessica L.
Rite Aid Pembroke Store # 1889 on Pembroke Ave. in Hampton, Va provided exceptional service and went above and beyond when the Rite Aid closest to my house didn't even have the courtesy to call and let me know that they did not have any Tamiflu available for my 10 yr old son who was at home miserable. Ms. Toni Owens and Lorena Reid were life savers and had his Rx ready in 10 minutes. They were professional, courteous and extremely helpful. I will travel the extra couple miles from now on to be serviced at this location as opposed to the one closest to my house. Kudos to these ladies!!
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September 2021 by Laura H.
They are NOT rude at all ! They're overwhelmed that's what. So please be as nice as you can. Yeah, and I think as a general rule they cannot answer the phone these days. You'll have go and ask the time your script will be ready. Be nice, please.
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May 2019 by Marianette O.
This is the worst rite aid ever. They never pick up the calls and when you get to the store they will let you wait forever. I will never coming back or buy anything in this place. The staff here are rude.
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November 2018 by Kimberly H.
Rude staff, called because no one was coming to the drive thru window for 10 + minutes and was then hung up on by the male pharmacist on duty at 5:45 pm on 11/13. Time to switch to CVS.
