“Abby at the Westlake store is amazing. She is so knowledgeable which is great, but being techno-challenged myself, she was patient, courteous and could explain everything on my level! Don't often get this kind of service anywhere anymore, so it was especially appreciated!”
“The associate Justin was very helpful and friendly when the associates at the Vinton store were not. Give him a raise, I would have switched my provider over if it were not for him and his great customer service.”
“The reps you had working there last Saturday (3/1/25) are amazing. I brought my 14 year old daughter in who had just switched from the iPhone SE to the iPhone 14 plus. She had trouble transferring her icloud information over making it to where the phone couldn't even call or text. They worked their magic and got the cellular portion of her phone working. We did have to deal with Apple last week but Tmobile has no control over that. They did all they could, and fast. I'm very grateful for them. I've been with Tmobile since it was Sprint in 2017. It's reps like this that keep me with Tmobile. Thank you to that kind woman with the fun piercings and man with the dark hair. Sorry I can't remember names :( but you all are awesome!!!!”
“I went into the Glo-Fiber office at 216 Market Street and inquired about services with this Company. I am absolutely FED COMPLETELY UP with cox 'communications' and already before I have service with GF I am extremely happy with the Retail Sales Consultant, Rico! (Gill). He was extremely friendly, knowledgeable and helpful to this Ole Gal. I look forward to getting rid of cox and going over to Glo-Fiber and for like a third of the cost I have been paying to cox. Thank you Rico Gill! I appreciated your knowledge and helpfulness and being Friendly and cheerful was an all ADDED BONUS! ?✌️?”
“After overpaying at Verizon for years we switched to T-Mobile. They have great promotions, service and plans. Quentin at the West Lake store was very friendly and knowledgeable which made the process easy. I would give them 20 stars if I could. Thanks Quentin! ?”