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November 2023 by Cody Bowles
Ryan made mine and my fiancés buying experience quick and easy. Was able to work with us and get us exactly what we wanted. Couldn’t have asked for a better experience.
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October 2023 by Melanie Burgess
What a wonderful group of people to work with buying my car. I felt at home, no one pushing me to buy, great customer service and not to mention what a great deal they found me. Thank you Tera for all your hard work and time you spent on helping find the perfect car for me, you are amazing . Special thanks to Candice for making everything so fast and efficient in the financing aspect of it and , it all was so fast . Bob Wade Subaru is awesome !!!
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September 2023 by Bryan Moore
If I could I’d give ZERO stars! I would not recommend this place, especially the service department. No one communicates with each other or customers, they don’t know what their doing or how to do their jobs and it was the worst customer service I ever experienced! The service manager is rude and disrespectful to customers! I called corporate Subaru of America, got a case number filed a complaint against this dealership. Never going back or recommending them to anyone!
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May 2023 by Ann Glass
Austin is a great salesman! He is very kind, considerate and very understanding of the customer's needs. He was attentive to the fact that we had a car accident which totaled our previous vehicle and were a little unsure of what model of Subaru we needed for our lifestyle. We are very pleased with our purchase and happy to be a part of the Bob Wade Subaru family! Thank you again, AUSTIN!!!
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May 2023 by Dennis Baugh
From start to finish, the process with Tera Gordon at Bob Wade Subaru was excellent. I did a computer search that triggered her calling me. I knew what I wanted and Tera did not push me in another direction. She answered my questions and responded to emails quickly.
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May 2023 by Sandra DePasquale
I was so happy with this purchase. Not only because of the Forester but the staff as well. All it took was a phone call and and a few hours later I had the vehicle I really wanted at the price I could afford. That's a very big deal to a senior on a fixed income. Much thanks and hugs to Tera and Jaime. They made the experience wonderful from start to finish!!!
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April 2023 by Keith White
Buying a new car is no small feat, but Bob Wade Subaru made it as easy and stress-free as possible. Transparency in price, no high-pressure up-changing, and genuinely kind and respectful.Product and leasing specialist Rolando Mendez and finance manager Jaime Sampson were incredible to work with.If you're in the Charlottesville area, drive the extra hour to get your Subaru here.
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April 2023 by Gary Anderson
Easiest car buying experience ever!I recently decided to upgrade my "daily driver" and had seen a couple of cars on the Bob Wade website that caught my interest. When I went to the dealership I didn't see either car on the lot so I went in to inquire. Upon entering, I was greeted by Tera Gordon who immediately went to work locating the vehicles. We then sat in one of the cars while Tera fully explained all the vehicles features. She couldn't immediately find the second vehicle I had interest in but promised to call me once it was located.Later that day I returned to the dealership and with Tera test drove both vehicles (as she pointed out the similarities and differences between the two). While we were out the Sales Manager evaluated my primary trade in as well as two other vehicles I was considering including in the deal and on our return made a respectable offer.The following day I returned and thru Tera successfully negotiated for a few desired accessories, confirmed trade values and the sales price of the purchase. We shook hands and he deal was done!I highly recommend Bob Wade Subaru for their relaxed, low-key, no pressure approach to selling automobiles. Everyone I have met there seems to be customer focused. I especially recommend Tera Gordon who is highly professional, well organized and extremely knowledgeable about the entire Subaru product line.
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April 2023 by photo newbie
My sales rep (Ryan Bowen) was knowledgable, patient and very low key. He answered all of my questions and did not pressure me on anything. Normally, I hate buying cars due to the sales people, but Ryan was a pleasure to work with. Highly recommend Ryan and Bob Wade Subaru.
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February 2023 by Alysson Reed
I worked with wonderful sales representatives, including Steve Gillette, the manager, and my representative for the sale was Saul Rodriguez. Both worked professionally, diligently, and ethically when working my sale. They got me exactly what I wanted, and I am thrilled with my purchase of their newest 2023 Wilderness Forester. They made me feel like a person and not just a customer. My family now has 2 cars from Bob Wade Subaru, and we are excited to use them for future purchases.
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February 2023 by Fish the beach
I highly recommend Bob Wade. Rolando was great to work with, and the process was very smooth. No pressure and their pricing was better than any place else I could find. Overall, it was a great experience.
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February 2023 by John S.
We have had a great experience working with salesperson Tera Gordon. She is knowledgeable, kind and accessible, and goes above and beyond to make the car-buying process stress-free. Thank you!
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December 2022 by J. S.
During the purchase of our new vehicle, Dale Smith provided top-notch attention to ensure all our questions were answered spending a considerable amount of time with us. Dale put forth the extra effort to provide us an environment in which we could compare and contrast the options available on two different vehicles we were considering to purchase. When we finally made our decision, Dale ensured that all the appropriate paperwork was completed accurately and introduced us to how to best operate some of the main features of our new vehicle. During the whole process, he was patient and nothing but helpful. Definitely one of the best car buying experiences we've have ever had!
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