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January 2024 by Natalie Stade
Dora was amazing and helped me get a new phone so quickly.
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December 2023 by Raven Hammer
Suley is amazing! Best customer service I've ever received!!
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September 2023 by Jen Martin
Happy to be one of there customer
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August 2022 by Dominique Galindo
The sales Associate is very helpful everytime we go there
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June 2022 by Patricia Heykoop
Very poor customer service. Worst I've ever had.
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November 2021 by Laura Pines Stahl
A shout out to the awesome customer service lady at Harrisonburg's Cricket store! friendly... professional... knowledgeable... Excellent job!
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November 2021 by Gary Nesslerodt
Best non contract cell phone provider
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March 2021 by Elizabeth Monico
Great staff and place
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March 2021 by John Jackson
Very poor experience overall. Employees couldn't answer basic questions about the phones and the manager also had limited knowledge. She tried upselling me and gave some answers that were blatantly wrong. (I know they were wrong because I did some research beforehand.) They wouldn't unlock the phones for me to check the camera quality and the worst part was the pricing. Apparently, buying from the store instead of online means an extra $100+ for the "convenience" of having them activate the phone for you. In conclusion: staff was nice but clueless, manager used shady business tactics, and the phone prices are way above the actual retail value. 1 star.
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February 2021 by Suley Morales
They are nice, helpful and friendly, and have awesome phone service
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October 2020 by Robert Littleton
Great service, great price.
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October 2020 by One Losc
Great service, great price.
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June 2020 by Mr snazzy
Good service
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January 2020 by Ian Berry
Four months ago I went in and set up a new account. Upon purchasing I specifically asked if the phone could be unlocked since I was paying for it in full. The sales associate confirmed that it would be eligible since I was paying for it in full. Because the sales associate lied, or was just too lazy to ask his supervisor, I am now currently stranded in Australia without a phone for another 2 months until the phone is eligible to be unlocked. I can't recommend going to this retailer, their staff is clearly not up to par with the ins and outs of the terms and agreements and will blatantly tell you what you want to hear as long as it gets you out of their hair. Furthermore, the Cricket Wireless help line is not able to bypass the 6 month device usage requirement to help me unlock this device.
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December 2019 by Veronica Atkins
Really Nice Staff, very helpful
