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January 2024 by Sean Jones
I'm from Georgia and needed my daughter's vehicle evaluated while briefly in Harrisonburg. I read the reviews online before contacting Fauls automotive and was impressed with the reviews and decided to try them. I called and spoke with Randy Sr. and was impressed. My initial thought from the reviews was that there were plenty and various positive reviews. Too many to be falsely generated. When I arrived Randy already had me on their schedule and had briefed his son regarding the vehicle. Randy Jr. checked the vehicle, ran tests to confirm his initial thoughts, and advised that everything was okay. Randy Jr. even spoke with my wife in Georgia to assure her. I recommend Fauls Automotive!
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December 2023 by Gennesis Rodríguez
We recently have started going to Faul’s within the past year and we have absolutely loved their care for us and our cars. They have been so sweet to us and let us know exactly what our cars need & the best way for them to service them! Thank you!
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August 2023 by Robin Davis
I had a totaled vehicle towed there and because of insurance issued they were stuck with the vehicle and tow bills and I was told that if I paid 325.00 by the close of that day for the tow bill that I could take my tags with me to turn in for my insurance. When I went back a few days later I told the owner/manager that i was going to pay and he said that I didn't have to pay anything to take my tags, that they were mine to take. It seems like the employee was trying to pocket that money.
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August 2023 by Larry W. Brown
After trying several other local auto garages, someone referred me to Fauls. They correctly diagnosed the problem, fixed it, and at a reasonable cost. Will definitely be using them for any future auto issues.Services: Electrical repair
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June 2023 by Adam Fithian
Randy is the best mechanic you will ever meet hands down!!! If there is ever anything wrong with your vehicle take it here!!
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January 2023 by Sherri Fields
My daughter was in an accident and Faul's took great care of her and her car.Service: Local hauling
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January 2023 by Richard Arbogast
They are excellent, and their prices are fair. I would recommend them to anyone.
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July 2022 by Brittainy Killian
I called them after being treated unfairly at another shop. They treated me great gave me a fair price, got me in the same day and was fast. I appreciated there help. I will be back.
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March 2022 by Chris R.
Fauls family auto is a great place to have your car repaired. They are honest and get the job done right!. I have been coming to Fauls automotive for a good while and Randy and his staff have always been professional,honest and work with the customer any way possible. They have earned my business and I continue to tell others about Fauls.
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November 2021 by Dora S.
Highly recommend this bus. Hard enough to have to deal with injuries and the aftermath of a car accident then you have to worry about where your vehicle is and getting your stuff back. Faul's made it painless!! They were very kind and efficient. Went above and beyond!!
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October 2021 by Babs Zuhowski
Look no further JMU Dukes for southern hospitality at its finest. This family owned repair shop takes pride in caring for not only vehicles but those who walk through their doors. Exceptional professionals! Call them today for your automotive needs. They are delightful!!!Services: General repairs & maintenance
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September 2021 by Marry Lemaster
Just a great group of people. They are fair and they're very good at their job
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September 2021 by Carolee Payne
The nicest people! Awesome and caring!! I would totally recommend them!!!
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September 2021 by Lori Robinson
I used Fauls Automotive for the first time yesterday. Randy took excellent care of me and my vehicle. They went above and beyond to get a new customer in very quickly. I greatly appreciate the exceptional service at a very fair price. They exceeded my expectations as a new customer. Will definitely be back!!Service: General repairs & maintenance
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June 2021 by Jason Calhoun
Randy & Fauls Family Automotive have worked on at least 4 of my 5 current vehicles as well as several prior vehicles over the past 25 years. Honest, knowledgeable, timely, dependable. and often the lowest prices around. Highly recommend.
