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February 2024 by Reem Tayara
I recently visited the FedEx store and had the pleasure of being assisted by Cody K. I cannot express enough how impressed I am with the unparalleled level of service he provided. Cody went above and beyond to ensure that my experience was not only smooth but also exceptionally pleasant. His ability to alleviate stress, provide hands-on assistance, and genuinely care for his customers is truly commendable. I highly recommend FedEx, especially with Cody's outstanding help, for anyone seeking not only efficiency but also a compassionate and supportive experience.
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December 2023 by Tondela Washington
I give Jacob 5 stars for taking the time this morning and helping me to fax some documents, great customer service young man.
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April 2023 by Gerald H.
Started using FedEx office store in Harrisonburg about two months ago. Donna was pleasure to work with. The printing items were fabulous.
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January 2023 by Nikolas Venetidis
Some overweight employee was super rude and inconsiderate and overcharged me by $150 in shipping, I’d use UPS as they were $80 for the same instead of $300 or go to another FedEx.
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October 2022 by Mark F
Donna is knowledgeable, capable, and awesome to work with. She helped me print full color flyers and menus. She asked questions and advised me which product and service would be best for me. You are part of the team, thank you for all your help Donna!
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September 2022 by Tracey Reed
I've been coming to this location for years (maybe decades.....yikes). They've helped me with so many random projects. Class A staff to be sure!
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August 2022 by George Chilcott
Quick and thorough service. Top notch all around
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August 2022 by Clari Jay
Horrible cocky low grade customer service. Wont be returning.
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June 2022 by Baktyar HA
I love this place. I go to there so often. My favorite place for printing, scanning and copying. And also for international shipping. Very convenient and has a very helpful and friendly staff.
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January 2022 by Shanise Evans Eppard
Fedex company should add put cameras inside their tracks. So can see what they doing with packaging because someone stole my package ? before I open my package it already damaged and re-taped now from on not order nothing holidays sales online anymore!Thank you! Bye!
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December 2021 by Shanise Evans
Fedex company should add put cameras inside their tracks. So can see what they doing with packaging because someone stole my package ? before I open my package it already damaged and re-taped now from on not order nothing holidays sales online anymore!Thank you! Bye!
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November 2021 by A Google User
Very impressed by the exceptional customer service at this location.
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January 2021 by Five Nines
I recently shipped a fragile art piece, and the woman working urged me to buy an expensive art box to protect it, which is fair enough. I would have been happy to pay the money if it meant my painting arrived safely, but it didn’t. The recipient told me that the box was stuffed so full that the canvas warped. I would have packed the box myself, but the woman insisted that she did this all the time and was capable of packing it. Lesson learned I guess. The painting may now need to be restretched.EDIT: A box full of dishes I shipped at the same time arrived with half the dishes completely shattered. Not just chipped or cracked, but broken into pieces. It was as if the box was dropped repeatedly. Not only am I not using this FedEx store again, I will never use FedEx to ship anything ever.
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December 2020 by Sonia Mohammed
Do not pay for two day delivery, I have been fighting with fedex for 3 days to find out where my package is and I was told lie after lie. I was given two case numbers for investigation and was told someone will contact you and still 3 days later no call ...
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November 2020 by Jeff C.
I shipped many dozens of packages at this location annually, many times needing packing. I have never had a negative experience here. Always friendly and helpful. Donna and Jeff are the best.
