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March 2024 by Doug Harwood
Great staff, friendly with our Shepherd- made her feel right at home during her nail clipping. Well managed and reasonable.
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February 2024 by Hector Rivera
Wife loved the service and how our dog looks. Only complaint I have it that they are SLOW and charge extra for the owner to wait in their lobby. $10 for priority but it took 2.5hrs.Update:Today my wife went to drop off our other dog Oreo for his grooming appointment and was denied, they cancelled the appointment on the spot because of my previous 4 star review. Besides finding this ridiculous I find it unethical.I gave an honest 4 star review and now they retaliate with cancelling the appointment.This business might treat the pets with professionalism but certainly not the pet owners.To everyone reading this review please reconsider using this business.
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February 2024 by HJ Art
I just tried to take my dog to his appointment today and just because my dad had put a fairly neutral review of four stars they decided to CANCEL my dog appointment. not only that they also lied in response to his review claiming they don't charge clients for waiting in the lobby when I know for a FACT that they charged my mom $10 for waiting inside. they don't even have the dignity to call and say they canceled the appointment, they told us to our face acting as if we were supposed to know they canceled our appointment.
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February 2024 by Julia Linger
We've been taking our labradoodle here for over two years, and every time Nicole gives him a great cut. She is responsive to my preferences, and kind and gentle with my dog (who is anxious about getting groomed). The other staff are friendly and the prices are good.
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February 2024 by Nichelle Moates
Just want to say I was happy with this place until my last visit. The usual groomer my dog saw was not who took care of him that day. She apparently cut back her days, and I was not notified. They put my dog with a new person, and then they overloaded her schedule. I felt bad for her but more for my dog. He was there for 7 hours, and he also never even got to go outside to go to the bathroom. I was supposed to be able to pick him up at 3:30, maybe 4. I didn't get to leave till almost 6. I know the girl tried her best, but she didn't do as well as the other groomer. Probably won't go back !
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December 2023 by Tien Emily 36
Horrible customer service. The groomer who made the appointment with me left but they didn’t even contact me to reschedule.
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September 2023 by christi bauer
We have a dog that suffers from anxiety and I have read all these reviews about how good they are there with this issue and I watched our dog get his nails done for two mins and was told we will be changed double because it took one to cut his nails and one to calm him down. This was only after that fact she cut one of his nails so short he jerked it from here and she used appointment to stop the bleeding. We will not be going back here again due to the fact that they are unprofessional and they had no care for our dog. All dogs deserve the best and don’t fall for those cute pictures they place Facebook.
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September 2023 by Fred Schulte
Amber and everyone did a great job with our 2 great Pyrenees. We will be back and I would highly recommend.
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September 2023 by Wayne Northrup
Amanda was very patient and did a great job with our morkie. We were very pleased.
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September 2023 by Nicole Lytton
Wonderful staff. They are so sweet with the furbabies. My Jasper loved his groom.
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July 2023 by Heidi Lasser
My three cats cooperate with Pam when it's time for claw clipping. She is so adept at handling them that we are in and out in a very short time.
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March 2023 by Ronald Cote
Always cordial and the groomers are all nice.
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March 2023 by Alice Kegley
Took my cat in for a butt trim and a brush out. ( he's a long haired cat). Groomer was great, very gentle and patient. Made an appointment to go back!
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March 2023 by Laura Turner
Dakota is WONDERFUL with our 2 dogs. Employees are friendly and hours are great as we do Saturdays!!
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February 2023 by Anna Showalter
Had a great experience! We took our 2 large German Shepherds and they did great! Amber was wonderful! Big area, friendly staff and they kept our dogs together as well as they do better together. We’re already scheduled to go back for another bath in a month! Highly recommend
