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June 2024 by Keara Ewers
represenitive was very helpfull with explaning financing and great service
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May 2024 by Steve Goad
Great variety of furnishings with very helpful staff.
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May 2024 by Prithvi Khanal
Best Deals and friendly staff.
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May 2024 by Betty Southerly
Sales representative was very nice & knowledgeable.
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May 2024 by Sandy Mcdaniel
Loren was absolutely a pleasure. Extremely personable, not pushy, and very thorough in explaining all the different options. Loren made our shopping experience stress free and provided excellent customer service.
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May 2024 by Courtney Morris
Gie was very helpful and kind. We are very pleased with our recliner! Thank you.
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May 2024 by Sharon Crowley
Manette was awesome! She helped me find the perfect chair for myself ☺️Thank you so much!
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May 2024 by Steve Anderson
No upselling, just showed us exactly what we were looking for!!! From opening the door upon entry and exit to helping us find exactly what we were looking for, the service was out of this world!!!! If you are shopping for furniture this is the place!!!
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May 2024 by Joleen Myers
Good selection of furniture. Gie was very friendly and helpful.
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May 2024 by Irena Mamajanov
The shop has a lovely showroom; the sales associates are friendly, courteous, and knowledgeable. But do avoid their premium delivery at all costs. A couple of obscene delivery men showed up at my house. They tried for precisely 2 minutes to get a modestly sized sofa to the second floor. After giving up, they triumphantly declared that no sofa would get through those stairs and suggested I get a loveseat. I am supposed to believe that a house could be designed not to be able to get a sofa into a living room. My large fridge on the second floor must have been delivered by teleportation. I now have chipped paint, a dirty handprint on my wall, and no couch. I, of course, understand that there is a chance the sofa credibly couldn't fit into my house. But, oh boy, the attitude!I appreciated Brad’s help, and the refund was issued promptly. I am unlikely to use Grand again, not for big stuff anyway. I don't want those delivery people in my house again.
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May 2024 by Kc Blankenship
Very nice and helpful staff. They make it a breeze whenever I buy anything from here
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May 2024 by Paula Youngblood
Brought my 87-year-old mother in who is relocating to the area to live close to family. We arrived an hour before closing Stephanie B. Met us at the door and provided us incredible service from start to finish. Initially we were looking at a bed and then we got a bed and a sleeper sofa and then added on the kitchen table. Amazing customer service we would definitely go back again and would highly recommend
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May 2024 by Anne Harwell
I appreciate the help of my sales representative (Stephanie). She helped me find just the perfect chair for my house . I will recommend Grand to my friends
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May 2024 by Kierra Morris
Great energy from the time we walked through the door. Manette made us feel comfortable, showed us the products we were looking for, let us get acquainted and find what we liked best and then helped us secure the purchase for our new couch sets. Definitely recommend and will be returning for our future home furnishing needs.
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May 2024 by Will Hoosier
They made things very easy. It was a great experience.
