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March 2022 by Raven Lam
Jake gets the job done right the first time without messing with other things... hard working and honest... I recommend highly!
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August 2021 by Ryan Kirby
Had aftermarket parts installed here. Not many places do that. The quality of the installation of the parts was done well. No complaints. Will use this shop again.
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June 2021 by TC Shoop
Jacob G. Kline always does professional work at a fair and honest price.
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August 2020 by Jacob Sider Jost
I've gone to Jacob Kline for ten years, through four different cars and issues big and small. He and his crew are great: knowledgeable, friendly, straightforward, responsive.
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January 2020 by John Trudell
Took my 2005 mustang GT to Jacob before and he did great work, so I got a 2011 mustang GT and had him do the same mods to it. Reasonably priced and he set me an appointment in a timely manner and the work was started on time and done on time. His team even had to do some fabrication to make things look great instead of just throwing it together, and it didn't affect the cost of the work, it was still what he quoted. You don't see that anymore, as soon as other shops add on any work the price goes up... Not on my bill. HIS WORK SPEAKS FOR ITSELF. HE HAS A GOOD TEAM WITH HIM TOO ?.
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April 2019 by Mason L.
Hands down one of the best customer service experiences I have ever had with any business. Jacob is an honest man with a great attitude and passion in his work. When it comes to customer service, Kate was very respectful and always had a smile on her face. I was constantly getting updates on the progression on my car which was diagnosed and repaired within a day. Highly Recommend!
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April 2019 by Jordan Robison
Outstanding service at Jacob G Kline!
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March 2019 by Autumn Rain
Great customer service!!! The lady at the front desk was very pleasant and helpful. They fixed our issues fast and got us back on the road in no time. Thank you so much, will be sure to come back again.
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February 2019 by Danny Green
Amazing people, can't go wrong
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October 2018 by Julie Ann
Jake did an awesome job replacing my brake pads and rotors. After driving away, I had to call him back to tell him how cushy they felt on the way home. Much better feel than I had experience after other places replaced my brakes. Turns out he took out the parts and cleaned all the junk off...doubt that was done elsewhere. Huge difference! And Kate is great at killing spiders in addition to her usual jobs!
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September 2018 by Jane G.
Super friendly and accommodating. In and out fix of a bad tire for weary travelers. Comfy seating. Fresh free coffee. TV without Fox News is always a plus! Thanks for your kindness. Highly recommended.
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September 2018 by Roger G.
I'm traveling. Debris on I-81 caused my low tire light to come on. I was not familiar with the area so I tried yelp. I showed up dreading a long wait. We were greeted by the friendliest receptionist who assured us we were in the right place. Fresh coffee, WiFi and a newspaper in their very nice lounge relaxed us. I didn't get a chance to read much of the paper because the tire was repaired and we were back on the road in 20 minutes!
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September 2018 by Haley G
Best customer service experience I've had in awhile. They are very welcoming and I can trust that they won't try to sell me something I don't need. After a simple oil change, I got a "report card" for my car, visually saying everything they've found to be right or wrong during the whole process. Absolutely amazing company.
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August 2018 by Valerie Z.
I rarely give 5 stars but this place went above and beyond! I also have a tough time trusting anyone with my vehicle except for the dealership but I will be back for more work from them. Grant it, I only had an oil change and they fixed a tire that had a slow leak but trust is hard to come by especially with mechanics. I was greeted by a warm and genuine smile from Jacob, whom I later found out is the owner. He was easy to talk with and very accommodating. I'm from out of town and had very limited availability but he was able to help me out. So glad someone recommended them to me!
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July 2018 by Christina Hedrick
We've been going to Jacob K. Kline for years! Have always been satisfied! It means a lot knowing I can trust my mechanic! I know if I ever have stressful thing go wrong with my car, the peace of mind of knowing I'll be using Jacob G. Kline will @ least lessen my stress levels.
