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November 2023 by Andra Brumback
Lorrie was awesome! She was so professional and knowledgeable about the mattress selection. We will shop here again!
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November 2023 by Ernest O'Neil
This is the BEST mattress store in Harrisonburg! I shopped around a lot and in detail. Lorrie is extremely knowledgeable and customer-centered. My son purchased from her at the same Mattress Warehouse in the city. Now, being a new resident, I know why and, YES, I am sleeping “heavenly “ since it was delivered and set up for my comfort.
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November 2023 by LeAnn Ruddle
Lorrie was super helpful. She took her time with us and made sure we made the right choice. She didn’t make us feel rushed and provided excellent customer service. Highly recommend.
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October 2023 by Min Min Wincloud
Salesperson Lorrie was very helpful and kind. Very knowledgeable and patient. She helped me find the perfect mattress for my needs. Thank you Lorrie and Mattress warehouse.Cindy
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September 2023 by Dharakshan Shaikh
Lorrie is really sweet. She actually cares about picking a mattress good for your back and not just trying to sell you an expensive mattress or something that wouldn't work for you. She's also super informative and have a lot of helpful details. I'm so excited for my new mattress to come in
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August 2023 by liz matusow
We were only half thinking about a mattress but went because it was a fundraiser for the high school band. Lorrie was so helpful and patient and really knew what she was talking about. I am very happy with our experience.
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August 2023 by Courtney Monger
We were in need of a mattress and didn’t really know what we were looking for. We were surprised at the number of different mattresses Mattress Warehouse had to offer and didn’t know where to start. Right away, we were greeted by Lorrie. She went straight to work trying to find out what we were looking for and getting to know us and our sleep needs. Lorrie was very informative and walked us through picking our perfect mattress. We were not overwhelmed testing each one for ourselves and trying to keep track of which ones we liked because Lorrie did it all for us! She made our mattress buying experience easy and enjoyable. We are looking forward to getting our mattress delivered this weekend!
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August 2023 by Kristen C.
We purchased a mattress for our daughter and had a great experience. Honestly, this isn't what I expected. Last time we bought a mattress, I felt like we were purchasing a used car. The upsells and negotations and the pushiness made me not even want to purchase one. But, Lorrie greeted us kindly and asked what were looking for and pointed us in the right direction and price range. She showed us multiple options and prices. But never made us feel like she was selling us the most expensive thing. She truly met the needs we had. I asked her about the adjustable beds for aging parents, she happily showed us that, knowing we were not purchasing that today. She helped us choose a pillow as well and told us what to look for in a pillow, which is important because the pillows are more costly than just a pillow from Walmart. You want to make sure you're getting the right one. We will definitely be back to this store when we need another mattress and we highly recommend Lorrie.
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July 2023 by Trista Pence
I had a wonderful experience buying my first mattress for my new house! Gabe was absolutely wonderful and showed me amazing customer service! He ensured that I was confident in my choice and made sure that it felt good for my body to give me the most healthy and best sleep possible! I encourage anyone who needs a new mattress to come here and see Gabe! I will definitely be back for my next mattress purchase!!!
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June 2023 by Rysa Thomas
Lorrie was absolutely wonderful and so helpful! I walked in not really knowing what kind of mattress I wanted, and she walked me through the different options I had that best supported my back and hip. It was really nice to work with someone who truly cares about ergonomics and finding me a mattress that perfectly shaped my body. She is also the sweetest person and made me laugh the entire time I was in the store. Thank you so so so much Lorrie!! You are truly amazing!
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June 2023 by Jason Voigt
My wife and I always conversed about getting a new mattress. Upon entering the warehouse Lorrie was super attentive to us and also very efficient. Her knowledge about the products were educating. I recommend anyone buying a mattress to come to this location and speak to Lorrie.
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June 2023 by Michelle Nurse
Lorrie was wonderful! After spending most of the day going to multiple stores shopping for mattresses, we finally landed at Mattress Warehouse of Harrisonburg. We were greeted by Lorrie and provided with a diagnostic to match us with the best mattresses tailored specifically to us. Afterward, Lorrie brought us around the store to check out the different mattresses based on the diagnostic and even provided covers to allow a hygienic mattress tryout experience. We ended up buying an amazing mattress and adjustable base. I can’t recommend them enough! Lorrie was the epitome of an amazing salesperson! It was a joy doing business here and we got the perfect products for our needs with her assistance and attention to detail.
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June 2023 by Josey Txakeeyang
Lorrie was an absolute delight to work with!! She was well informed about all of the mattresses and adjustable bases. She was clear and concise but also personable and entertaining! She was able to help us pick the right mattress and pillows for our personal needs. The application process was simple and overall experience was excellent. Buy your mattresses here!!
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June 2023 by l tayara
Lorrie is the best. She took the time to make sure we found the best mattress. She would check to make sure our hips weren't sinking. Explained the return process if needed. She is an asset to the company and knows her products and is very personable. We enjoyed our mattress shopping.
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June 2023 by Laura Holtzendorff
Lorrie made buying a mattress a super easy breezy experience! She let us try out as many mattresses as we needed to as well as pillows. I went back and forth several times before finally deciding on what we were going to purchase. I wouldn’t have been able to find something nearly as fast without her there to give recommendations and make sure the mattresses weren't making our bodies out of alignment while laying down. I would highly recommend Mattress Warehouse and ask for Lorrie!
