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February 2024 by Mandy Weaver
The employees are always so nice
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February 2024 by Jason LaRue
Staff was very helpful in looking for some more fish food. And found what we needed for our cats.
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February 2024 by Hopeinhashem
I have to say that I was impressed with Petsmart. I have mainly gone to PetCo, but I have found Petsmart to have far more variety, better quality of products, and prices a bit more affordable.
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January 2024 by Victoria mannion
In and out
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December 2023 by Vitória Silva
This place is horrible , everything is horrible. The salon manager always comes in with her awful face and treats everyone like they are nothing and doesn’t care about how they would feel. She made me put the kennels out 3 times on the same day just to clean what I already did it, just because she was having a bad day (everyday), when I said I couldn’t continue cleaning what I’ve already did because my ankle and knee were hurting she told me to go home in a rude way and didn’t let me know about the other days. She was being very rude to me since she arrived at the salon. She needs to know how to treat others and she’s rude with the costumers also. she even took me out of the schedule without letting me know about it. just because she is a frustrated old woman that seems to don’t know what is the meaning of being nice with others. Horrible , terrible , don’t ever work there she’s awful , she even treats the dogs bad, seems like she’s killing them since they scream a lot when she’s doing them. I love the other girls tho.
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December 2023 by Magen lawhorne
Rachel did very good job on grooming my dog duffy I am very pleased with his hair cut.
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December 2023 by Army Jen
I love PerSmart. It’s my “go-to” for all things pet-related. I just wish they had my pup’s fave bones. Dentley’s Rawhide free rings, bones or mini bones. They NEVER have them in stock.
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November 2023 by Barbara Thompson
Clean, well stocked and nice laid out store. They have a large selection of any pet needs. Friendly helpful staff.
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November 2023 by Abi Evans
Staff here are friendly, we adopted our kitten from Cats Cradle, which are there every Saturday, and they're also super friendly most of the time. Able to get in and get out with food our kitties love and toys they demolish within 6 months lol
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September 2023 by Linda Kephart
I have taken my dog to other groomers but not anymore. The staff at the Harrisonburg PetSmart are top notch! The pricing is much more reasonable and my dog doesn't shake in fear when we arrive. They are good to him. It is worth the 30 minute drive each way! Thanks to the wonderful staff!
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September 2023 by Sharon Gray
This is the 3rd grooming experience for my very special SDit (service dog in training), Samson. The first 2 experiences were not good ones. He was not handled with the best of care. I can tell because he is scared to go there. That is not my usually confident Samson. I am also not pleased with the first 2 times he went because some grooming services I asked to be accomplished were not done. However, this third time with Groomer Rachel was excellent. I can tell from the first time I met her before she worked with Samson, she understood how to handle dogs and would treat him kindly and patiently, which is how to work with my Samson. She also did what I asked of her in grooming him. Two days later, Samson still looks fantastic! Rachel also recommended some supplies in the main store to help with keeping Samson in top condition until his next appointment. I know he will not have another appointment with anyone else but Rachel again.
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September 2023 by brooke meade
cut was fine, but staff was not friendly in the slightest. it was our puppy’s first grooming visit a few days ago, we were worried about leaving her as she’s very young. the groomers didn’t make us feel better at all and i overheard them talking poorly about another dog that was being groomed. it takes a lot of trust to leave your dog with strangers. i would not recommend this place. will definitely not be returning.
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September 2023 by Damon Keck
Very unfortunate. I usually go to this location for my cars litter stuff up here. I sent my 2 daughters and one of their friend and while they were checking out. The clerk was extremely rude. Patsmart I will have too find my litter somewhere else. Your employees should never put their hand on someone's child to attempt to move them. You also do not speak to my kids the way she did either. At least I know now I won't have to get my pet supplies from here either
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July 2023 by Elizabeth Cabana
Horrible experience. The employee who we talked to was very rude and this not the first time we've been treated rudely for no reason when asking questions. They need teach their employees how to talk to customers with manners. We will not be shopping here anymore.
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July 2023 by Kathy Keith
Your grooming staff is totally awesome!!!!! Our Bella is black lab with too much hair!!! Lol you guys did an amazing job on her!!!! Thanks so much.....
