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February 2024 by Yolki Palki
My favorite for the dresses!
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January 2024 by Wendy Koch
Been here 3 times since the first of Dec.The first two times I left before checking out because the lines were so long. Today I actually checked out but while doing so the cashier called for the next person in line before I had completed my transaction. (Noticed they all did it) They also requested over the loud speaker for those in line to remove the hangers from the clothing.While I was waiting for my sister to finish her transaction at another register they came over the loud speaker once again this time to say “please don’t bother the associates on the floor or ask them to scan tags to find out a price for an item. “I’m sorry, but what happened to customer service? Isn’t the associates job to help the customer?If I find an item I want but it doesn’t have a sticker with a price but a barcode only, they want me to stand in line for who knows how long to find out the price and then decide if I want it, if it’s in my budget, etc?I might stand in line for nothing.I don’t think I’ll be back.
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January 2024 by Melissa Sabo
They were nice.great prices
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January 2024 by sam jarrell
Found what was looking for good prices
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January 2024 by Mona Turner
Great place to shop
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December 2023 by Army Jen
I really love shopping at Ross. The only thing that concerns me is the 5” thick dust on the tops of the dressing room walls. And boogers on the mirror. I now try on clothes at home and bring them back if they don’t fit. I expect so much out of my little community and just wish the things people seem to use the most inside of a store were clean.
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November 2023 by Nsoseh Quistoran
Today was black Friday and things were bought at lesser prices.
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November 2023 by antonio hernandez
Plenty of items, good men's section, plenty of parking ?
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November 2023 by brenton wolfe
Great place to buy clothes at a great price
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September 2023 by Molly M.
I don't go to Ross very often but always can find the gift I am looking for. Shoes and clothing to all kinds of household stuff's. Store always clean.
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September 2023 by Bonñie Rivas
A large selection of assorted clothes but are not very organized to look at
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September 2023 by Hailey Amber
My favorite place in town to shop! They have a bit of everything for everyone :) could easily splurge here haha
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September 2023 by Robert Clark
Very rude older lady that works the dressing rooms learn customer service or don't work there
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July 2023 by Billie Jamerson
This is my favorite Ross location in Virginia. They usually have a wide selection of styles and clothes.
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April 2023 by Kirsten S.
My mom and I were treated poorly by an older employee who flipped out over us pushing our cart around the restroom/fitting room area looking for the ladies room. She said not to leave our cart there or it would block the "fire escape route", when we weren't going to leave our cart there. My mom was going to give me the cart to hold onto while she used the restroom but this rude employee assumed we were doing otherwise and decided to give us a hard time. She even went as far as to try and pull the cart away from my mom slowly. When we called the manager out and told her everything, she replied with "what's the problem with her saying that?" I said "she was rude about it" and she sort of apologized but then kept repeating the policy of blocking the fire escape in case there was one. Then the employee walked over to her and kept whispering "I tried to tell them!" Then the manager pats her on the shoulder saying it's okay, as if she was a victim here. I can't shop at a place where the manager has a personal bias when it comes to complaints from customers about an employee's conduct. We left our things and told her we'd take this to a corporate level. We were supposed to get a call from the district manager but never did. If I ever return to a Ross it won't be this one.
