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November 2023 by Ashton Carr
I purchased a new Tacoma from Steven Toyota. Marcus helped me find a truck in my price range. Everyone I dealt with was very nice and nobody was overly pushy. It’s their job to sale trucks, so I don’t fault them for trying to get me out the door with a vehicle. However, they worked with me as I evaluated my options. Marcus is very personable and great at building relationships with his customers.
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November 2023 by Jill Farrell
Wonderful experience in a dealership where it felt like everyone was family. They kept me updated about what cars were available and alerted me the minute the one I wanted hit the lot. John was great helping me through the sales process, and there were even dogs there! Highly recommend.
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November 2023 by 8BitFactory
Had a phenomenal experience. First time car owner and Justin sours of Steven toyota was professional and got me in and out into a beautiful chevy cruze.
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October 2023 by Savanna Pearl
Bought my very first car here! Super great deals, affordable. She’s a total beaut, very little wrong with her and overall in good shape. They still took excellent care of her, as she was a buy as is vehicle! Also, the customer service was amazing. I haven’t met such kind people in so long! Brian and Celina are seriously the best. Thanks guys for everything!!!
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October 2023 by Brandi Allen
Daniel was so patient with me and I test drive multiple cars and was there for hours. I never felt pressured by him like other salesmen I’ve dealt with in the past. Even after my purchase, he was available for questions or anything I needed. I can’t brag enough on him! This is the salesman you need!! Thank you so much Daniel!
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October 2023 by Ben B.
My car alarm has been acting up and the only thing that keeps it from going off at night sometimes is leaving the car unlocked and the key fob in the ignition - obviously not ideal. They did the diagnostic for the whole car and found some other things that needed to be worked on, and then mentioned at the end of the video that they didn't really know why the alarm was going off, but it didn't seem like it was very concerning for them. I paid $92 for them to tell me the same thing that my neighbors and Google had already told me. I understand that it's a tricky problem to troubleshoot, but was frustrated that the main reason I brought the car in got treated as an afterthought.
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October 2023 by M B
My experience was excellent. We felt very comfortable with the entire team. From beginning to end I give the dealership 5 out of 5 stars. Our salesperson Brian went far above what is expected. His demeanor, communication, and professionalism is hard to find in today's world. I highly recommend this dealship.
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October 2023 by Ashley Martin
An absolutely incredible experience. I dealt with Daniel Frum and he was amazing. He was very kind, patient, trustworthy and extremely helpful. I was so stressed trying to find the perfect car and Daniel did a wonderful job helping. He is very knowledge and professional. I would definitely recommend everyone needing a car to visit Daniel. He deserves a promotion
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October 2023 by Clay Gordon
Marcus made buying a used car a great experience. I really thought I would never buy a vehicle from Steven after experiencing high pressure sales tactics there over ten years ago. The staff now is courteous and kind. If you haven’t been to Steven Toyota recently you should give them a chance. I never thought I’d say this, but I feel buying a car from them was a true blessing.
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September 2023 by Paul Deeble
Steven Kia service was next level good. There are 4 large bays when you pull up for service, and after entering a service coordinator was immediately at the car to greet me. She confirmed the work to be done, and I was on my way. Communication was good during the day, and the work was finished with the highest quality. We purchased a Kia EV6 and wanted a hitch added. Our salesperson Sai sent the order over and after aa very short period of time after the car purchase the hitch arrived and was installed. I really appreciate the professionalism at all levels from sales to service at Steven Kia.
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September 2023 by Wes Moats
Steven Toyota and Daniel Frum (our salesman) goes above and beyond to make the buying process quick and easy. This is the second car we have purchased from Daniel and we couldn't be happier with it. He listened to what we wanted and didn't try to push us or rush us into anything that we didn't seem necessary
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September 2023 by Megan Boller
Daniel really helped me with getting in my end goal vehicle! He was extremely helpful & very personable! I will always recommend him to all of my friends & family in need of a vehicle. He helped explain the break downs & went over different options to find the one to best suit me. I am extremely satisfied with the customer service & overall experience! Huge thanks to Daniel for making the car buying experience a great one!! Stacey was extremely helpful in financials & showing me everything in full detail & visually explaining warranties and scenarios where those warranties would be helpful! I have never been disappointed with Steven Toyota! Such a great business!
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August 2023 by TR Syre
Truly excellent service as always with Steven Toyota. Thank you, Brooke, at the service desk. I needed to replace my transmission covered under a third-party warranty. The process went slowly with getting the approval and then parts. But it all went smoothly. Excellent communications. I'm back on the road. I rely on Steven Toyota for all of my automotive needs.
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August 2023 by Ben R.
Brought my car in for a free service which is offered because it's a lease on a 2022 Kia. Was told that one of the wiper blades was torn and would not pass inspection. When I asked to see the torn blade I was shown a blade that has a slight 1/2" tear on one end. They are trying to sell me a $25 set of blades and charge me a labor rate to install because they are inspecting for free. I told them to slap a REJECTION sticker on the car and I will buy and replace the blade myself and have it reinspected. Very poor customer service and I will never return and I will never lease or buy from them again.
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August 2023 by Marc Skinner
Our experience at Steven Toyota was perfect! It did take about 3 months for our new Tacoma to come in but we ordered it knowing in advance that was a possibility but they kept us informed throughout the whole process and let us know when they got updates and when it finally arrived we got it that day. I was dreading the whole process because of previous experiences but Brian and everyone at Steven Toyota made it so easy and enjoyable. We love our new Tacoma and they have a customer for life!
