Sylvia's Pets is a locally owned pet store in Harrisonburg that is beloved by the community. The store is known for its knowledgeable staff, particularly Jeff, the LFS guru, and Skyler, who is highly knowledgeable about reptiles. Customers feel like they are treated like family when they visit the store. The store is praised for its wide selection of unique and interesting pets, including fish, reptiles, birds, and small animals, that are not typically found at larger chain pet stores. Customers appreciate the well-being of the animals, noting that the store is always clean and the animals appear to be well-cared for. Despite some recent negative reviews, the vast majority of customers have had positive experiences at Sylvia's Pets. They describe the owners and staff as friendly, helpful, and always willing to go above and beyond to assist customers. Many customers recommend the store to others, even those just passing through town, as a better alternative to the big-box pet stores. Overall, Sylvia's Pets is a highly regarded, locally-owned pet store that provides excellent service, a wide selection of unique pets, and a welcoming, family-like atmosphere for its customers.
Harrisonburg is so lucky to have a locally owned pet store like Sylvia's. Jeff is the LFS guru every aquarist needs; he always stocks cool fish the big box stores don't carry (especially for my nano tanks), and he and Skyler are both incredibly knowledge. I love doing business here and I hope you will too.
May 2024
Great service everytime im in the store and feel and treated like family absolute best locally owned and operated pet store in the area .....definitely my go to place
May 2024
All these 1 star reviews recently gotta be a joke or fake, Been coming here for years! Great place! Great Pets! Can’t complain! Down to earth type people, always willing to work with you. Kinda a family if you will. Out shines Petco and PetSmart by a long shot. Would give more than 5 stars if I could.
