-
September 2023 by mohammad zayed
Called regarding lease questions and was helped by gabby. Gabby was extremely helpful and had great customer service. Answered all my questions and then some.
-
September 2023 by Brandon Neilson
I had a really great time living at the cottages. The staff was always super friendly and helpful. They have the best pool and gym in town. Would definitely live there again if I was still in Harrisonburg.
-
August 2023 by Ian Steines
The sign makes those exiting blind to pedestrians or cyclists. The way the combo of sign and gate work make my cycling commute treaturous.....
-
July 2023 by Aubree Loker
To start, this little community is absolutely wonderful, but the highlight of my experience here was Hunter Jenkins, the AGM. If you ever have a problem, he is on top of it quickly and with a smile on his face! Thank you again, Hunter!
-
March 2023 by Kate LaScola
I’ve called for a week straight trying to get the leak in my ceiling fixed. Now it’s spread over half the room and leaking on the floor. This is two weeks after we went a week with no water.
-
March 2023 by Tama Spoerri
Being a parent in Maine, the representatives at the Cottages were extremely helpful and very easy to work with. The apartment complex is well kept, with great amenities. The fact that they have trash pick up right outside the door is unbelievable! While I know to some it was a bit more expensive, it was well worth it for the gated community and customer service!
-
March 2023 by Jake Gravatte
The cottages are crooks all they care about is money never moved in or got keys, and still wanted a whole month of rent. I will for now on recommend no one sign a lease with them.
-
March 2022 by Miles Cruise
Aspen was top notch and had great customer service BUT new management has taken over and STAY AWAY!!! Let me say it again…STAY AWAY!!! PLEASE save yourself the headache and frustration and go elsewhere!!! Their business tactics are shameful and really puts a stain on Harrisonburg!!!Enter at your own risk…Oh it was a 12 month lease on Echo Mountain for sure! Why even post a phone number when you don’t take or return calls Kait Fo?? As I stated, the business tactics exposed right here…
-
March 2022 by Blake
Terrible management, up charged us by 11% for next year. Used high pressure tactics to get us to sign earlier.
-
March 2022 by Caroline Maurer
Best staff ever! Maintenance always comes in a timely manner and the staff in the club house are always so kind and professional.
-
March 2022 by John Edward
The Cottages (formerly Aspen Heights) is a great place but very pricey honestly since my son lives there and I pay his rent. My son has told me maintenance is awesome and they are always cleaning up all the mess after the weekend. The rooms/houses are fairly big and bathrooms are nice (insides look like your at home with mom/dad). Overall no complaints. I don't know if it's the gate or just the neighborhood but it's very friendly and opening place to live for jmu dukes.
-
March 2022 by Shockwave RLSH JAI
HDPT bus going wrong way March 17,2021 8:08pm
-
March 2022 by spoon _
While I haven't resided in Aspen yet I just wanted to give a 5 star review for the tour & assistance from Ms. Elyssa. She was incredibly helpful, knowledgeable & had such a contagiously positive mood that turned my frown upside down.
-
March 2022 by madison rohm
They raised rent and didn't give us proper notice and since switching to new management have become more sketchy and harder to get in contact with. Don't move in it's not like it was when it was Aspen.
-
March 2022 by Brody Todd
Absolutely love living at the Cottages! The front office is always helpful, especially Sydney Harrell who is extremely kind and professional when answering my questions and concerns. I would highly recommend living here!
