“I brought my 2016 Toyota Sequoia for a front light replacement and Felix changed it and had me back on the road in less than 20 minutes. I was completely astounded as I tried to settle up and he said “no cost.” Highly recommend this establishment. Customer service was amazing. Thanks Felix!”
“Fauls provides great customer service. I was astonished after moving that the front desk called to check if I needed anything done to my truck. As somebody who relies on their vehicle tremendously, I highly recommend Fauls for any of your service needs.”
“Awesome experience! Car started misfiring on a road trip Saturday afternoon. I pulled up even though they weren’t supposed to be open. I was immediately greeted and helped. They did a test drive and checked codes. Then a thorough engine inspection, removed the covers, checked the fluids. Turned out to be an animal nest on the lower part of the engine. After removing the nest they checked and rechecked all the wires, connections and anywhere there may have been chewing. They didn’t want to charge me! I was back on the road within 90 minutes with a recommendation to follow up with the dealer for any electrical problems. I made my 7 hour journey safely and confidently. God bless you guys for being so willing to help a woman in need and on short notice!”
“They have always been very professional and courteous to me. They don't just "hang" parts but get it right the first time. As well, they are very compatible in the rates they charge. I would recommend and have recommended their services to others.”
“We’ve tried a couple places in Harrisonburg for car repair and regular maintenance and (luckily) we haven’t needed any repairs since starting at Car ER, but they are very friendly, fast, and we love that it’s family run! Our go to for oil change!”
“This place is incredible. I recommend it to everyone. I had a blowout on my Mercedes SLK 230 and they A: stopped the tow truck driver from further damaging my front fender when unloading it (❤️❤️❤️) B: were like a super friendly pit crew,… they’re great at what they do. And C: The price was better than reasonable. Some people will see a Mercedes convertible drive up and get ? I wish I could give them 6 stars!”
“Just brought my wife's SUV here to get an official diagnosis/second opinion after being told when I got the car inspected (somewhere else not here) that the transmission was about to go out. Donnie booked me an appointment and I brought it by as soon as I got off work today. He said they were hammered but they would get it looked at today.
I was there around 2 hours give or take by the time I left. I was expecting much longer.
After they were done with the vehicle the tech Jon explained to me his findings, a quote for what he found wrong (not the transmission) as well as explaining about an issue my wife and I knew about already. When I called back later and asked him for a quote of the already known issue he looked it up in the computer and gave me a quote. I was very please with Donnie and Jon's service! I will keep this place in mind when I need work done.”
“Amazing people working here! From management to shop professionals, from employment or customer point of view this place feels awesome to be at! Super friendly folks I will highly recommend!”
“As a restorer/ owner of a 50-year-old Buick passing through the Harrisonburg area, I had a particular concern finding the right mechanic when my car needed service beyond my roadside capability. After many phone calls and referrals, I reached Rodriguez Auto Services thanks to a recommendation from a mechanic who had worked with Luis Rodriguez years before. I found Mr. Rodriguez to be a knowledgeable and experienced auto mechanic and technician, a fine person, and together with his lovely wife the proprietors of an honest family business that makes Harrisonburg the kind of place one remembers fondly. Most importantly, the diagnosis was correct and repairs were effective to get me 750 miles back home later that week.
Even if circumstances aren't quite so extreme as mine, I highly recommend Rodriguez Auto Services, Inc. to anyone in need! I saw a few negative reviews on yelp from people mad they missed a chance to do business. Hate it for them.”
“Good, friendly service! We discussed what vehicle would suit me best and the toyota sienna I ended up purchasing has been running great. Very happy with my purchase.”