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December 2023 by Jim Newman
Very friendly people who know their business. My ring had been cut off in two places, but they repaired and enlarged it in a couple of hours. I can't tell where the repairs were made. The cut had been right at the edge of the dedication engraving, and they were able to preserve all but a little bit!
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November 2023 by Erica Wenger
Got my ring resized here and they did a wonderful job! Very friendly customer service and it took less than an hour to get resized! Would definitely recommend this place!
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October 2023 by Jim Patrick
Only needed a wristband adjustment for a watch, but Zafiro fitted it perfectly on the first adjustment and were fast. They charge a small fee for non-store watches, but well worth it for high-end or collector watches. Highly recommend them.
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September 2023 by Kody Craig
I took in my engagement ring today and got excellent service. The man at the counter helped me find my ring size and gave me a good price to resize it. My engagement ring is actually a set of two. It was done only an hour after leaving the store. If I didn’t know it used to be a different size I wouldn't have known that anything changed. It looks amazing. 10/10
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August 2023 by Fatima Helal
Brought my jewelry to fix and clean, they did a good job fixing them. Although the lady was little rude at customer service.
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August 2023 by Rich Gardner
Very nice , helpful, and knowledgeable owners. I had them repair an older Masonic ring that other jewelers didn't want to fool with. This was not an expensive ring but held sentimental value for me. They were able to do a wonderful job, and the ring looks awesome. The price was extremely reasonable. Highly recommend this establishment to everyone looking for a reasonable, trustworthy jeweler.
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August 2023 by Joel Underwood
I would go anyplace else before going here. Note that they charge a service fee for credit cards but do not tell you before hand, they bury it in the receipt under Tax1. I took a Bell & Ross watch to them which they assured me we can replace the battery. The next day I get a call from them telling me I have a very expensive watch, and they can not replace the battery for $55. What that told me was we are only good at replacing batteries in cheap watches because we aren't a real jewelry store that knows how to work on real watches. Then when you question them they act like they don't know what you are saying, all of a sudden their english isn't so good. Stay away from this place with any jewelry that you cherish.
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July 2023 by Tanner Boyce
Went to another Jeweler to get a ring resized and was told they wouldn’t work on it due to the material. Came here and they said it was risky but they would do it, they also helped resize my watch. Fair prices for fast work.
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June 2023 by Patsy Seitz
I took in three pieces of jewelry that needed repair including a bracelet that I hadn't worn in years because it was broken. I appreciated the quick service and was satisfied with the outcome.
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June 2023 by Nadiya Varepa
Terrible customer service. Called for pricing on a repair and they wouldn’t even give me a price range. I needed my wedding ring fixed and didn’t want to drive around all day for estimates. They wouldn’t even talk to me.
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June 2023 by CCR Rader
Fixed same day on site with care, a family antique necklace not valuable but priceless to me. Definitely recommend!
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May 2023 by Sydney Cave
My engagement ring was a few sizes too large and the large stone was wiggling. Zafiro works fast! I took it in today at 5pm and it was resized and secure at 6:30pm! It’s amazing! Plus their prices are great for repairs. Thanks for you help :)
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March 2023 by Aniko S.
Zafiro did a fine job repairing my jewelry. They were a bit negative and told me the rest of it would fall apart - it hasn't (knock on wood) and I wear the piece daily. The three stars is for their policy of putting repair items up for sale if customers don't pick them up on within three weeks. It's in the fine print (which admittedly I did not read) and they called me to remind and warn me which I greatly appreciate, but I have not heard of such a policy. Perhaps it's customary here? I'm busy and forgetful so policies like that don't work for me. I found another place in town that I like and is much more relaxed about picking up pieces.
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March 2023 by Carol Lambert
I was impressed by them. Lady that waited on me was very nice. And the cost was cheaper then the jewelry store that I went to first plus wanted to send it off.This place it was ready the next day.I go again when I need my jewelry fixed.It was my son s chain necklace needed a latch to hook it. Go to Zafiro to fix your jewelry.
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February 2023 by FLORA POOLER
My engagement ring had to be cut off my finger due to swelling. I brought it Zafiro Jewlery and Repairs and they resized it and repaired it. I cannot even tell it was ever cut! Outstanding workmanship in a super-timely manner!
