“I have always appreciated LFCU because they contact me as soon as they see anything suspicious immediately. I made an appointment to get a replacement card and was in and out within 20 minutes! Kyler was extremely helpful! He listened to my issue and was able to put notes on my account and got me a replacement card. It is very rare that an issue gets fixed almost instantly and he made it happen and it is one less stress off my shoulders. Thank you!”
“Pam Hensley is one of the best Branch Managers I have ever worked with. She always assists me and my family, with a kind tone and thankfulness. Bayport has us for all of our banking and financial needs as long as people like Pam are there!!”
“This branch has AMAZING customer service! We came in to talk about a loan, and was greeted as soon as we walk in. Very clean and inviting to be in. They was no waiting time and we were in and out with all the information we needed. I would highly recommend this credit union and branch. We have been with Bayport for a couple of years now, but this is a new branch for us and we absolutely love it.”
“Trent was very knowledgeable of all of the offers available for me to take advantage of. A pleasant spirit and willing to take the time and answer all of our questions. Very Professional.”
“Working with Jackson was an amazing experience from start to finish. He was professional, patient, and extremely knowledgeable throughout the entire process. Every question I had was answered quickly and clearly, and he made what could have been a stressful process feel smooth and easy. His communication was excellent, and I truly felt like he cared about helping me find the best option for my situation. I highly recommend them to anyone looking for a reliable and trustworthy loan officer.”
“Laura at the Hayes branch made opening an account easy and painless even with the complicated business paperwork I had. Look forward to working with them and getting away from the bigger institution I'm at”
“I have been going here since the pandemic began and always have great service. They are currently short staffed and, due to it, service can be slower. However, they always help me out with the many tasks I need to accomplish inside the bank.
It is a pleasure going to a business that actually seems to like its customers instead of acting like they are an inconvenience.
If you are looking for a credit union, I can 10/10 recommend Navy Federal and can 10/10 recommend this location.”
“The staff reminds me why my family has been Langley members for 60 years. Shay answered my request privately and promptly. Reba is very personable. She even made notes to ensure my family's name is correctly pronounced at this branch. Willemena is direct and I feel like making Brenda my friend. Today's experience with the local staff makes me feel like working here would be a good experience.”