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December 2023 by Thomas Lagarde
After a disappointing trip to the Apple Store, the good people at Experimax got my Macbook Air fixed the same day! Couldn't have asked for a better experience.
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December 2023 by Jason Marineau
Friendly, knowledgeable, and affordable Apple products repair and reseller. Locally owned small business. So far they’ve save me several hundred dollars by repairing my MacBook Pro and Apple Watch. I go here before trying to get an appointment and making the to the impersonal always too busy Apple Store.
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December 2023 by John Dokken
Bob is the most helpful, knowledgeable person I have known when dealing with Apple products. Always available, always quick, and always accurate. Only place to go for the best in service. John D
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November 2023 by Robert Cunningham
I had the ultimate near disaster with my laptop, a Microsoft Surface. It literally got crushed (don't ask - long story) and on it were reams of data, files, etc. compiled over more than a decade. Of course I had it all backed up - or so I thought - but determined my backup protocols decided to go haywire about 18 months ago. So, no current backup of my data, and a series of sleepless nights beset me.I was referred to this shop by the Geek Squad at Best Buy, who initially determined that my shattered laptop was DOA. Owner Bob Glass was on this project like a tick : he considered it a professional challenge. I left the mangled carcass of my laptop with him. "No promises", he said. "I will do my best".About three days later he called, and of course I feared the worst. He quietly said to me that they were able to recover all my data and files, AND they were able to mirror my hard drive. He briefly explained how his team did it: it sounded like a team of cardiologists performing a heart transplant.Can't speak highly enough of Bob and his team. A computer wizard if there ever was one.
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November 2023 by Olivia Willis
5 star service, 5 star staff, 5 star everything. Cannot say enough good things about my experience at Experimac. These guys are top notch and really know their stuff. I’m grateful for their help and support during my mac crisis. 11/10 recommend for a locally owned small business. Thanks again Bob
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November 2023 by Paulina Albizures
Excellent service, Bob went above and beyond to help me with my phone after it broke and I couldn't get my data. On a Friday night he stayed with me to finish the data transfer to my new phone! He was patient and he really knows what he is doing! Thank you so much Bob! He is very trustworthy also!
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November 2023 by Kasey
I am very happy this place was recommended to me. The staff was amazing, shoutout to Justin and Danny you both where knowledgeable and kind. I had my computer issues fixed quickly and at a fair price. Thank you Bob for everything. I will be letting others know this is the place to go.
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October 2023 by Jennifer Duke
Bob has helped many many times and been beyond professional! QUICK, speedy service and always honest! For all your device needs go see him! Best store in Haymarket Warrenton area!
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October 2023 by Don McNamara
Thank you Danny (and Bob) for helping me with an iPhone 11 problem today. I really appreciate both of you not trying to oversell me but just simply diagnosing the problem and laying out my options. You really made a stressful situation better. Your customer service is fantastic. We’ll definitely be back!!! Thanks again!
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August 2023 by K
I had an out of warranty iPhone 13 Pro, less than 2 years old, that suddenly became unresponsive and wouldn't power on. Despite attempting hard/force resets, even the Apple Store couldn't offer a solution beyond trying to sell me a new phone. Frustrated by the prospect of losing two years' worth of memories, I turned to Bob, the electronic repair maestro at Experimax of Haymarket, who had been strongly recommended to me. Experiencing his expertise firsthand, it's clear why the recommendations and google reviews were so glowing. Bob worked his magic, skillfully resurrecting my phone. His expertise turned my despair into gratitude, and I'm truly thankful for his efforts. The exceptional customer service, from Bob and his team, included regular updates on the repair progress. With a swift turnaround time, exceptional customer service, high electronic repair IQ knowledge, and fair pricing, Experimax of Haymarket stands head and shoulders above other local electronic repair chains with gimmicky names that bear a resemblance to "breaking" or "fixing," but ultimately fall short when compared to the exceptional quality provided by Experimax. Unlike my previous experiences with other electronic repair shops, Bob’s proficiency is unmatched. For all your electronic repair needs, Bob is the go to person to see in the whole Virginia area. I can wholeheartedly vouch for the outstanding service he provides.
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August 2023 by Emily Velasquez
I would highly recommend going to this place to get your computer fixed. I was charged a good price for fixing my laptop and it didn't take long to fix. The only downfall was that when I got my laptop back it was really dirty especially the screen.
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August 2023 by Sue Williams
Excellent experience with fixing a broken glass on the iPad. Mark explained clearly everything done to it. Highly recommend. And, it's so convenient!
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August 2023 by Cathy Hammersley
Great customer service and very knowledgeable! Bob called me as soon as I’d set up an online appointment and went above and beyond to get my iPhone fixed that same day. I highly recommend Experimax!
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July 2023 by James Lim
Brought in a PC that I had put together but wouldn't start up and wanted a professional to diagnose it. Quick and easy fix that took less than an hour. The gentleman who helped me out was super helpful and friendly. Highly recommend Experimax!
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July 2023 by Lisa Mason
Best experience ever , my daughter’s phone died :( and they were Able to fix it when apple said that we needed a new phone. Robert Glass explained everything and took us step by step as he did the diagnostic of the phone.Today I picked up her phone and it is working.We are overjoyed.
