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“I came into Mattress Warehouse with my husband not knowing exactly what we were looking for. Basem approached us and helped us look into a few options using the bed match system. He took his time and explained the benefits of each mattress and we were hooked. Happy to say we’ll be getting a good night’s rest from here going forward :)”
“Louie is the best Mattress Firm Sleep Expert because she combines extensive knowledge with a warm, approachable attitude that makes every customer feel valued and understood. She listens carefully to individual sleep habits and preferences, ensuring that each recommendation is perfectly tailored to improve comfort and rest. Louie's expertise, patience, and genuine care create a welcoming environment where customers can confidently find the mattress that suits them best. Her commitment to helping people achieve better sleep truly makes her stand out as the top expert at Mattress Firm.”
“Excellent customer service. We put in an online order and one of their sales reps noticed we had chosen the wrong size platform for our mattress (twin instead of twin xl). They were able to correct the issue at no cost and even fixed an error in the delivery fees to boot.”
“Suzanna was so helpful. I was buying for a rental and she helped me find a affordable comfortable bed at a great price! Will definitely come back whenever I need another one and highly recommend.”
“David my sales representative was very warm , professional and took time with me to find the right mattress and price I wanted. He also was very knowledgeable on the different types and options they offered for my needs.”
“Gus is the main reason we bought a mattress here. He was very knowledgeable about the various brands and types of mattresses. We would recommend Gus to anyone who’s in the market.”
“At Ashley furniture Manassas, Muhammad displayed excellent customer service in helping us buy a sofa set. He was very knowledgeable about the types of sofas as well as the fabrics. Highly recommended to work with him.”
“This was a super quick and easy decision thanks to the salesman. I went in with an option of what I thought I wanted but he helped me check out other options that met my needs and it there was no pressure to upgrade or anything. We left happy minus the length of time for delivery but that's not the stores fault”
“I bought a love seat and a sofa from elite with the help of Claudia and everything went smoothly. We received our purchase about 5 days before the delivery date (they called the confirm beforehand). We love our new couches and everyone who comes to visit says the same. The price was also fair. I recommend elite.”
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“Quick, professional and informative discussion. Other stores kept trying to upsell and push other products. Jon at Mattress Firm listened to my needs, provided options, and was extremely helpful. He won my business.”