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May 2023 by Ronnie K.
I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up at my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.
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October 2021 by Warwick Steer
We've been frustrated by extremely poor WIFI stability to our exterior home office building. At our wits end we called Nova ITS and we've been SO THRILLED with the results! Not only was the appointment set up quickly, but the work was done faster than expected with lower material costs. Our IT specialist, Todd, worked through problems that reduced labor and overall costs. Todd is friendly, professional and mindful of COVID-19 safety precautions. If the need arises, I will definitely be calling Todd again.
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May 2021 by Bruce Froehlich
Todd has deep knowledge and experience and is very professional. He helped me with system architecture, selection of components, the ordering process and then the full onsite system installation which was superb in every respect for the rack, power, firewall, switch, modem, etc. and all of the software configuration for the network (Unifi). I can highly recommend NOVA ITS. Great quality, value, professionalism and responsiveness (by phone and email).
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December 2020 by Don Brennan-PFWHC
If you are looking for a great IT company, this is the one. I had a VOIP phone system to put in with very little time and this company "held my hand" through the whole process - answering sporadic calls from the vendor and even working late in the evening on site to meet the deadline!
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August 2020 by Andrew C.
Todd was awesome. I sent him a message and he called me the same day and got unifi products to adopt and even took the time to setup my IOT network to separate them away from my primary network. I wish I found Todd earlier, he could of given me his advice before purchasing my Ubiquti equipment but overall, he was friendly and new his stuff. I will call him for any future networking needs.
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August 2020 by Kim M.
I submitted a request for service and received an email from Todd, the owner, 10 minutes later, with a quote. I then received a call and after our discussion about my wireless situation, he came over within a week and resolved my original problem and several others. It was a huge relief to discover Nova ITS. The one major store that was my alternative for IT support has gone downhill and I don't want to spend 20 minutes trying to figure out they can't help me anytime soon, what they say on their website is not what they do, and any service from them will be late and unknown in terms of quality.
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February 2020 by Mark Fegani
Todd was immensely helpful in increasing the strength and speed of my home WiFi network. He is clearly an expert in the field, highly professional and charges a reasonable rate.
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February 2020 by Josh Dietrich
I needed to improve the WiFi coverage and reliability in my home. I wasn't satisfied with the equipment that Verizon supplied and was tired of trying to solve the issues on my own. After a lot of searching, I stumbled onto Nova ITS by chance. Todd was exactly what I was looking for. He's incredibly knowledgeable. He had the hardware I needed, so I didn't have to buy anything. We talked through what I needed and then he came out, assessed the house, and put in the necessary equipment to ensure reliable coverage for the entire property, and showed me how to monitor and maintain it. He was incredibly professional and did an excellent job, and our WiFi has been flawless ever since. Everyone in my household is thrilled. If you have any frustration with your current home WiFi, I highly recommend Nova ITS.
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December 2019 by Ken B.
Todd converted all my cable tv’s and internet connections to Ethernet throughout my entire home all on the same day. Now I have one less thing to worry about that releases dangerous EMF radiation. Todd is extremely knowledgeable and professional and not on that he’s a really nice guy!
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December 2019 by Ken Briesemeister
Todd converted all my cable tv’s and internet connections to Ethernet throughout my entire home all on the same day. Now I have one less thing to worry about that releases dangerous EMF radiation. Todd is extremely knowledgeable and professional and not on that he’s a really nice guy!
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November 2019 by Ken B.
Todd converted all my cable tv's and internet connections to Ethernet throughout my entire home all on the same day. Now I have one less thing to worry about that releases dangerous EMF radiation. Todd is extremely knowledgeable and professional and not on that he's a really nice guy!
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October 2019 by Pie E
I really like this company. I actually called 5 companies to set up a wifi system and he is only one of two who called me back and the only one that was not a massive company. He called me to ask questions so he could do a better job, have a better idea of my needs, set up a time, showed up on time, confirmed arrival etc. He came late on a Sat so he is perfectly willing to not be tied to 9-5 hours. He is quite patient too as I put in the wrong password several times and did not get frustrated or change me for the extra 20 mine of his time that I wasted. He also stayed late to help make sure I could win my previous router and extender. VERY pleased; I really wish more business were run like this. I am going to put reviews in several places.
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October 2019 by Grady H.
I had a great experience with Todd. He was very professional, super nice, and easily took care of my Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it.I'd definitely use him again for any IT services.
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September 2019 by Pe E.
I loved this company. I actually called 5 companies to set up a wifi system and he is only one of two who called me back and the only one that was not a massive company. He called me to ask questions so he could do a better job, have a better idea of my needs, set up a time, showed up on time, confirmed arrival etc. He came late on a Sat so he is perfectly willing to not be tied to 9-5 hours. He is quite patient too as I put in the wrong password several times and did not get frustrated or change me for the extra 20 mine of his time that I wasted. He also stayed late to help make sure I could win my previous router and extender. VERY pleased; wish more business were run like this.
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September 2019 by Kyle L.
Highly recommended! We were trying to install Wi-Fi in our family's house also the outdoor pool area but it was giving me headaches because I couldn't get the signal to go outside as well. Todd figured it out no problem and installed everything within an hour or two. We will definitely call him for anything else!
