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November 2023 by No name
Took my vehicle In the part they said it needed they said could not be purchased. Towed to dealer it was the battery. My vehicle sat there for a week I paid a diagnostic fee for nothing they were totally wrong. Very upsetting. Very poor service
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November 2023 by Ruben Pillay
I have never in my life been so impressed with any auto repair business ever . There was some miscommunication as to what my insurer would approve . Long story short , additional work was done and instead of undoing the extra work ,they discounted some of the additional costs and we compromised on the difference so that I could leave as a satisfied customer .Amazing business and manager . Would highly recommend them .Service: Tires
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October 2023 by J J.
This is my go to place for service. The oil change is more than that as they check over the whole car and let me know what is recommended. They have pick up and drop off service also.
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October 2023 by Jason Vititoe
The crew at Piedmont in Gainesville have always been exceptional. Very friendly and professional, and what I really appreciate is they don't try to nickel and dime their customers. They share observations and suggestions about what the customer should be aware of without forcing a sale. So, thank you for that!
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October 2023 by Joseph Knowlton
Good place to drop off if you don’t need your car for a day or two or make an appointment. Quicker than estimated. They didn’t give me the runaround for my basic oil change.
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October 2023 by Mike B.
They were able to fit me in for a tire balancing issue that the dealership couldn't figure out. Great location, you can walk anywhere and get something to eat or entertain yourself.
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September 2023 by Ron M.
Piedmont Tire & Auto was the first place I went to when I needed work to be done on car when I moved here 3 1/2 years ago . Needless to say I didn't have to look for another car repair shop! They did a great job at a reasonable price !
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September 2023 by Daniel Crown
brought my Ford F250 there for an EGR filter and valve replacement. Truck had over 300,000 miles on it and they treated it like that. They replaced all the parts in a matter of a few days start to finish. While the truck was there, they noticed that an injector was acting up so they replaced it too. All of the service was a fraction of what Ford wanted. The tech even gave me a free alignment! Highly recommend. Five stars all around. I have been using both locations for a decade.And these reviews complaining about places to park!? are you serious? Can you move your a$$ from one side of the parking lot to the other? they are busy for a reason with all due respect. Thanks guys.
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September 2023 by David Inns
I went to Piedmont tire several days ago for a tire rotation. I waited longer than I anticipated, but they were short handed. In any case, my tires were rotated and the service people were great. I have been going to Piedmont Tires in Haymarket and Gainesville for years. They're a great outfit and have always had good service.
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September 2023 by Philip M.
Great service, reliable and fair. Only issue is they are always busy so plan ahead with your service or inspection.
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August 2023 by Danny Corona
brought my Ford F250 there for an EGR filter and valve replacement. Truck had over 300,000 miles on it and they treated it like that. They replaced all the parts in a matter of a few days start to finish. While the truck was there, they noticed that an injector was acting up so they replaced it too. All of the service was a fraction of what Ford wanted. The tech even gave me a free alignment! Highly recommend. Five stars all around. I have been using both locations for a decade.And these reviews complaining about places to park!? are you serious? Can you move your a$$ from one side of the parking lot to the other? they are busy for a reason with all due respect. Thanks guys.
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August 2023 by Kyle Hayden
I had reached out to them a couple times but finally found the time recently to drop the car off where there was no rush for me getting it back. They said they were busy and provided me estimates based on that but said they would see what they could do. They were able to assist with a battery and an oil change. I got the car back within the timeframe they estimated and the price was very reasonable. I usually assume most car shops are busy and with their good service I can certainly see why.My only minor complaint, which is more a joke, is that my car clock ended up 5 minutes earlier so until I realized the issue, I was running a few more minutes late than usual.Services: Auto battery replacement
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August 2023 by Kelsey Young
Can't believe I've never reviewed this place. It's the best! We get all our inspections and oil changes and mechanical services. My kids live the play area and TV. Pricing is always reasonable. The staff is so nice. All around love it
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August 2023 by Kyle H.
I had reached out to them a couple times but finally found the time this past Friday to drop the car off where there was no rush *for* me getting it back. They said they were busy and provided me estimates based on that but said they would see what they could do. They were able to assist with a battery and an oil change. I got the car back within the timeframe they estimated and the price was very reasonable. I usually assume most car shops are busy and with their good service I can certainly see why.
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July 2023 by Mesa
ABOVE AND BEYOND SERVICE! Staff was very fast and kind. My tire blew out on I-66 and although they did not have the tire in stock, they got one quickly. Since my car was still by the highway, one of the mechanics offered to give me a ride to my car and installed the tire. Thank you so much, I will definitely be back!Service: Tires
