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November 2024 by James LaPlante
I went in there do two service issue and honestly I experience the best customer service I've ever had. I don't typically write reviews but that lady in there was so respectful so polite so helping it was just amazing. Customer service second to none thank you so much Anna I appreciate you
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October 2024 by Sucely Montoya
The girl who works there is very rude, and she told me that if she helped me it was out of courtesy because it was not their job to do such a thing. I was surprised because it is the first time that this has happened to me in that store.
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October 2024 by Felipe Enrique
Ana was super helpful and sweet
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September 2024 by Katina James
Kevin was super helpful. He went above and beyond to help me with the phone issues
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August 2024 by Ezekiel Jones
I loved the customer service
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August 2024 by Marvine Nelson
This is the best store I have been to so far. Representative were super humble and helpful. They took care of me very well.
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July 2024 by Tammy Walker
sales rep kevin was wonderful. i switched from metro and he took care of everything. he got all my information from metro that was needed and transferred all my data to my new phone .
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July 2024 by Jose Reyes
Much good
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March 2024 by Jsuchaldy 360
Very knowledgeable staff, they are patient and even with other customers they never waivered with my assistance. I'm alot more comfortable now if I know an issue needs to be resolved.
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October 2023 by Nanette Davis
Went to the Boost Mobile store yesterday. I was not sure what to expect in regards to whether they could assist me or how they treat their customers. Erica S was hands down the best representation of excellent customer service. She was genuinely caring and knowledgeable and knew exactly how to do what I needed. Five PLUS stars to Erica.
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July 2023 by Autumn Williams
Brian was not helpful. I had to force him to assist me. He was very negative and unwilling to try to help me. Thankfully I was able to get a helpful boost rep on the phone. They seem to only be able to take bill payments here. Anything else is too difficult.
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June 2023 by Herb Williams
Wanted to give PRAISE to one of your EXCELLENT associates Erica that did such a GREAT JOB assisting me and I didn't want it to go unnoticed
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February 2023 by Rosario Flores
Terrible service I went to get a new phone, 4 days later I returned because the screen was cracking and they told me that they could not exchange it or return the money because more than three days had passed. Very rude a boy there who did not wear a nametag to know his name.
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August 2022 by Kimberly Cogbill
No technical support for new comers.
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August 2022 by Deborah Gary
New guy with redish brown hair said he didnt know how to give account number. Rude and really dont need to be working tbere. Never had this kind of service in the 3+ years i been with them. I have ptsd and had a bad episode when i left crying depressed and all. Have few days to think of switching
