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June 2025 by Judy Griffith
Fast, courteous service. They left no mess and performed expert assembly. Furniture is sturdy and of good weight. I will definitely shop there again. (Bought Qn bed, dresser and 2 nightstands)
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May 2025 by Danyelle Jones
Brothers furniture has great quality luxury furniture at a great price their unmatched customer service is top tier as well as there furniture 10 out of 10 i highly recommend
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April 2025 by Mike Halparin
Top notch service - from sales to delivery!
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March 2025 by Ron Lew
Great experience! Great customer services! Will be using them again!
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March 2025 by Sredni Purvis
Great customer service they go above and beyond with the delivery to make your life easier.......
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March 2025 by A B
I’m giving this place a two star review because this experience started off well at first. I found a nice dresser and paid to have it delivered as well. I gave them my address and signed the form and was told it will be delivered on a Tuesday . Then I get A call two days later telling me that they won’t deliver because it’s too far for them and I’ll have to pay an additional hundred dollars to do. Not only should you have good pricing, but you should have great customer service and keep your word when you say you’ll do something.
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March 2025 by Cindy E Portillo
I recently moved into my new apartment and had no idea how to decorate it. That's when I found Brother Outlet, and I couldn't be happier! From beds to furniture, I absolutely love all their products. The customer service was fantastic, and the deals were amazing. I highly recommend Brother Outlet for anyone looking to furnish their home with quality pieces at great price with delivery as well . 5 stars⭐️⭐️⭐️⭐️⭐️
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March 2025 by Janesha Doe
Excellent customer service!! These folks really work with you when you need it the most!
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February 2025 by Wanda Henry
Very happy we went to Brothers Outlet. Found the sectional that checked all my boxes. Even after shopping around Brothers had the best sofa, the best price, and employees that could not have been more helpful and courteous. Delivery in 2 weeks, setup supervised, all packaging removed and taken away. We couldn't be happier.
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June 2024 by HARLEM NEW YORK
Best experience I ever had buying furniture they attentive kind and have the best taste I've ever seen in a furniture store most stores have a inventory of 90% that u just won't consider purchasing but it's the opposite here I would say 100% of there inventory is something you would purchase, they also have one of a kind pieces that u can't find online let alone at a competing furniture store.. So Yes the truth is, I won't be spending my money anywhere else, & I know you'll feel the same.. Five STARS *****!!!!
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June 2024 by Freddy Josue Gonzalez Alarcon
All very well, the staff helps you and they are very friendly... recommended to ?
Adrian It's the best
Everything is very good, the staff helps you and is very friendly… 100% recommended
Adrian is the best
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June 2024 by Evelyn Gonzalez
The best furniture
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June 2024 by Sheryl Riech
A hidden gem in Richmond!
My family had an INCREDIBLE experience with Brothers Furniture Outlet! Arvin and his team are patient, knowledgeable, responsive, and kind, and they went out of their way to facilitate a seamless delivery and set-up of our furniture. We are beyond-pleased with the quality of the items we purchased and will undoubtedly use Brothers Furniture Outlet for all of our future furniture needs!
If you are in need of new furniture or home decor, look no further than Brothers Furniture Outlet. You will certainly not be disappointed!
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June 2024 by Guillermo Villatoro
They are an excellent store, very good products, and very good customer service.
And they are very Respectful and have a lot of patience, the truth is excellent service ☺️
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May 2024 by denisha edmonds
Great experience. They were very patient and attentive. My grandmother described what she was looking for and even though they didn't have it physically in the store the rep was able to find it for her.