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January 2024 by Troy Baker
The whole staff here goes above and beyond. I had some issues with some aftermarket wheels I bought from them, but everyone was very accommodating and friendly, and made sure I left satisfied. Wish I knew about this place before I got new tires as I would have got them here!
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January 2024 by Denise Shorter
These gentlemen always make it a pleasure visiting this location. You will always acknowledged and greeted immediately and kept abreast of the status of your vehicle. I never felt pressured or overwhelmed to make purchases I was unsure of. So far I've dealt with Sean, Daniel and Marty. They are always so pleasant, informative in a pleasure to interact with. I will definitely use this location for any services that I need that they provide. Bravo to the gentleman and to the leadership team at this location. Fantastic job fantastic job!
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January 2024 by Shea Mickens
Great customer service and time management. Def my go to tire place from here on out.
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January 2024 by Will Schaefer
Best tire shop! You can't beat the prices and it took them less than 45 minutes to replace all four of my tires. They are respectful and professional and again, very quick to get you in and out!
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December 2023 by Jenna Lee
Great service from start to finish! From the moment I opened the door to go inside the shop, I was immediately greeted by a kind man. I believe his name is Nick or Nicholas. Super nice guy and extremely friendly. I made an appointment and came back this morning and as I walked towards the door to come in, a Brazilian guy (sorry I never got your name but I do hope you do get yourself a mountain bike! Riding trails are so fun!) came outside to greet me before I came inside the store! The service guys worked quickly and looks like they’ve got a great team and works together as a team and it was nice seeing that!Customer service and people alone are hard to find nowadays and working in retail myself for over 10 years, this friendly service speaks volumes to me. Whenever I need my tires worked on, I will only be coming here and tell everyone to come here! Thank you everyone at Discount tires at Staples Mill for your help!
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November 2023 by Dave Przybylo
I checked in online when I arrived, was immediately greeted by someone, and my car was taken into a bay for new tire installation all within a few minutes. Then, they finished everything and had me out of there before the estimated completion time. Great experience!
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November 2023 by Romero R
Don't like being negative...but no...I love to give the best reviews. I've worked in customer service a long time. Not good..
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November 2023 by Cassie M.
I went here to get my tires rotated, the place is open during construction. The guys working here were honestly gentlemen. Super helpful, nice, & friendly. They were very efficient with my vehicle, & finished way before the estimated time of service.
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November 2023 by Marcellus R. Johnson
Great place for tire business. Employees deliver exemplary attention to achieve customer satisfaction. Even though a major renovation project, staff was able to attend to all of the waiting customer's needs. Every time I've been there,I have received an excellent experience.
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October 2023 by Ron Melancon
This Company Especially the management Mr. Musa … the support staff! Had a new tire installed and for some reason the entire tire went completely flat … I was stuck on 295 near Staples Mill Route 33. I called them while sitting on the shoulder …. Tow truck was 3 hours wait… they sent two employees with a floor Jack with an another tire on a rim. Their plan was to quickly change out the tire and rim with their rim and full size tire.We worked quickly that would envy the Tire Discount NASCAR team?. I had to complete my delivery and then circle back to the Tire Discount location. They decided to replace the tire …. On my factory rim and decided to give me another tire and rim to keep as a full size spare.They’re “out of the box” thinking saved me hours waiting for a tow truck…. Also the expense … …. And they knew I need one more tire that we were planing to replace in a few months …. Which they decided to give for my time lost. The point is mistakes or defects happen and in this case whatever happened no injury’s or damaged done. Just inconvenience.When a company allows its employees to “Think Outside The Box” that’s a company I would want to work for.This location and company deserves your business.
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October 2023 by Justin Hang
Very friendly, helpful, and knowledgeable. Had a tire emergency and ended up replacing all 4, and they were super fast to get it done! HappyI came to the right place. :)
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October 2023 by dbljinc664
Love how I can ride right up and get my tire pressures checked and corrected. Service when I got the install was good. Only issue is they wrote down the wrong mileage so my warranty is screwed.
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September 2023 by Kevin Aker
Had to replace a tire while I was out of town. Took them the receipt and no questions asked they refunded the full amount I had to pay the other service center because I purchased the tire warrenty through them. Top notch service.
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September 2023 by Jay Taylor
Had a flat tire emergency. Staff despite being very busy helped me and attempted to fix my tire, not upsell me unless it was absolutely necessary. I have been rewarding discount tire with my business because of this kind of service!!!!Shout out to their front of house staff!!!
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September 2023 by Shay Jones
Easiest tire replacement ever. I ordered and paid for tires online and also made my appointment online! Showed up, and within about an hour they were done. Very friendly staff, they welcomed my small talk about cars, road trips and bands, upbeat atmosphere with music and a table area where you can work remotely while you wait. Staff was also informative about how bad my old tires were and offered to answer any questions. There are some free basic services you get with your tire purchase. Check website for details. Definitely going back and recommending to all my friends.
