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July 2023 by nachelle ilnicki
Jennifer G at Dixon Powers Dr helped us a lot. She listened to us and got us a better rate on my truck. It saved us a lot of money. Thank you Jennifer G for being nice and being there to help. She is the BEST
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July 2023 by Ryan Stevens
Jennifer Giroux is very friendly, helpful, and knowledgeable. She helped me right away when I really needed it. Thank you Jennifer.
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June 2023 by DerekBaranProductions
I got my 2nd auto loan through HFCU with Jennifer Giroux and i’ll tell you what, SHE IS THE GO TO!!! I was in and out with no haggle and it was just SUCH a smooth process. Ask for her for your auto loans. 100%!!! Thanks Jennifer!!
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May 2023 by Karen stamey
I have been banking with HCFCU for over 25 years. I have always used the Dixon Powers location. The people are so friendly and helpful! Over the years they have gone above and beyond to help me with any issues I have had. I have had 4 or 5 loans with the best interest rates, the lowest payments! Loan officials are always kind and know exactly what to do and how to do it. I even went through a lean on my account and FCU was eager to work with me and help me rectify the situation as quickly and painlessly as possible. They even helped me negotiate with companies that I had automatic payments with. I would never bank with anyone else.
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August 2022 by C. Wilkerson
I LOVE the Dixon Powers Location. Just today I had to go in there to get a laundry list of documents and it was all done in just about ten minutes. I AM A WITNESS that this location is professional and on top of things, they explain details very well and everyone in there spoke and smiled at me today. DIXON POWERS IS THE BEST!
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July 2022 by Jaime Tonello
Kim, the branch manager, was incredibly helpful with our car loan. She provided insight and was truly helping us make a good financial decision for our family. Everyone at the branch is so helpful and looking out for your best interest and not for the institution. Thank you!
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July 2022 by Craig Wilcox
I would like to give a big thanks to Rosa. She went above and beyond and did not have to do what she did but it was a big surprise getting a phone this morning and actually set the tempo for my day! It meant a lot to me probably a lot more than what she knows and for that I just want to say thank you! Kim you have a great employee with a kind heart, and now a days that is really hard to find so I hope she stays around for awhile! Thank you again Rosa
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July 2022 by walter spain
I went to the Credit Union for help resetting my password. They were quick and efficient the first and the second time that I needed help. They were patient and understanding. Great staff to work with.
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July 2022 by David Gipe
I generally use the drive through and every time I've gone its been a pleasant and usually quick experience. They have also been able to answer most questions.
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June 2022 by Nathan Prokopis
Henrico FCU is amazing. Kim, the branch manager, is like family. She’s our go-to for loans, always looks out for our best interest, and is delightful to work with. All of the staff there is great and I would never go anywhere else for my banking needs. Thank you everyone for all that you do at Henrico FCU!
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June 2022 by Jason Morgan
Jennifer Giroux is always happy to help me with my needs. The Dixon Powers location always welcomes me with a smile.
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May 2022 by Wade Towles
My family has been with the Dixon Powers location of the Henrico Federal Credit Union for over 10 years, and we have had nothing but great experiences. Kim has been our go-to person for our loans and accounts for most if not all of that time, and she's the best. When my daughter was scammed a few years back, Kim helped her work through that issue, and took the edge off that stressful event. The Credit Union really is a community focused establishment, and the people there care about you.
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May 2022 by BILLY MAC
The best financial organization I’ve ever been associated with. The staff is friendly and helpful. KIM BAYSE, THE BRANCH MANAGER IS SUPER. She helped me through some trying times
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May 2022 by Eric Fick
Kimberly Basye helped figure out the correct loan to pursue for my financial needs. She guided me through the process and answered all my questions. See Kim for your home loan refinance or equity needs.
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October 2021 by M. Hunter Haglund
This is a very good local bank, in fact one of the best. There are some online and other (ease of use) features you may not find in a larger bank-but it's pretty good. Business banking customers, or frequent international travelers may miss said options the most.What is very good about it? The management and staff are very polite and friendly. It is easy to reach an actual human, one that lives and works in the same community you do. This is far superior to most larger banks. Their loan rates are cheaper for most things than you are likely to find outside a community credit union, as is the savings rate interest better on CDs, etc.Every dollar you save in a community credit union is one more dollar supporting your actual community. This makes farm financing, home loans, car loans, boat loans, and other lines of credit much less burdensome to obtain-and generally cheaper. Keep up the good work! See you again, soon.
