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March 2024 by Puneet Audichya
Worst location to honor appointments booked months in advance.Reps are very rude and disrespectful.The rep who called me at last minute was pushing me to change appointment for a weekend without any adjustments for the already booked appointment.Rep also seemed to be lying about the location timing and kept on mentioning that location will close early on friday without any specific reason and avoided any sort of reasoning.I would give zero stars had there been any available.
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March 2024 by Patricia Faulk
Shunell works at night and is great.
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April 2023 by NEENE W
Let me tell yall Andrew was amazing! He took the time to explained the refund to us what we can do for next year and he was overall very knowledgeable,friendly !!! He went above and beyond to help us get this done!!!! Thank you Andrew you Rock!!!! We will be looking forward to working with you again next year!!!!
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April 2023 by MARY COLE
Andrew was knowledgeable and very efficient. Would recommend this service.
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March 2023 by Mary Johnson
Edna was wonderful. Often times we do not remember all that we need to bring her but she is very nice to call and remind us. As older adults, it is so nice to have such a caring person. She is wonderful and Jackson Hewitt should be glad they have someone that is that accurate and caring.
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March 2023 by Jennifer Philip
My tax professional went above and beyond to prepare me for changes that will occur over the next couple of years and when I had questions she was very informative and super sweet! Thankyou Edna!
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April 2022 by Marybeth Deitrich
I found the Tax Preparer friendly and helpful. I hope we get her again but if we don't I have confidence in Jackson Hewitt. We have had good experiences in the past. Last year we tried to do it ourselves. The fact that we are happy to be using Jackson Hewitt this year should say it all.?
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April 2022 by Amer Repesa
Extremely friendly Tom gave my family a discount I appreciate it Tammy was also a great help with everything we needed!
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March 2022 by lena love
I'm a little late writing this but Holly Milkosinski is so helpful. Me and my fiance came in without an appointment and she help us get the tax done within 2 hours even thou she was busy . And even when it was him getting his tax done she included me in it and didnt treat me any different with any information thanks holly you gave me the best experience with Jackson hewitt.
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March 2022 by Princess Wyatt
If I could give no stars I would. In 2020 the tax preparer messed my taxes up so bad, I had to wait 10 months just to receive my refund which I filed in January last year. This year 2022, I decided to file my own and needed to go to JH to get my AGI and there was literally no one in the office and the tax preparer made me wait so long just to get that info while she talk to another taxpayer. Unprofessional and a waste of time. Never again!
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March 2022 by Tasheia Bynes
Holly was very professional and made sure to answer any questions I had. My experience was great filing with her this year. I will definitely be returning to Jackson Hewitt next year.
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March 2022 by Irena Cekarska
This was my first time using this tax service and I will stay with it. They work fast and acurate. The people are very pleasant , and they really care about their custommers.
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March 2022 by Latosha Ross
Tammi was awesome please go see her , she was very helpful and she answered all my question and help me understand everything about my taxes .Thank you tammi
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January 2022 by Eb Jones
Ms. Sue and Ms. Tammy took amazing care of me. They answered ALL of my questions, and I tend to ask a lot, with no hesitation and no frustration!! I've been going for three years now and I love it!
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November 2021 by Ms. Jones
Ms. Sue and Ms. Tammy took amazing care of me. They answered ALL of my questions, and I tend to ask a lot, with no hesitation and no frustration!! I've been going for three years now and I love it!
