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March 2024 by bratty
I love being forced into medication withdrawal because the pharmacist isn't ~comfy~ giving me an emergency dose of my anti-depressant while my psych is AWOL. Your boundaries are putting me at medical risk.
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October 2023 by A Riley
Slowest pharmacy I've ever experienced and won't call you to tell you that there's a delay in a medicine you or your child needs. You would think they would have the common curiosity to do that. For example, they delayed my daughter's ear infection medicine and they wouldn't have done anything unless I said something. Poor excuse for a pharmacy.
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September 2023 by Michelle P.
It's unbelievable the excuses employees make when they don't want to serve you.Today around 5:45PM, my husband and I were in Krogers 9000 staples Mill Road location shopping for lunch items for the upcoming week, so we decided to purchase deli meat packet (the all American pack), but unfortunately they were completely out. I asked for the All American packet. The deli attendant says and I quote" we're out". I asked if she could make one for me as I have times before. To my surprise the attendant then says, I'm here by myself and I don't know how to make it. In my mind I thought it was a joke and she would make it, but this women who works the deli says they are made by the morning shift workers and I don't know how to make it. In my mind I'm saying how do you not know how to make it you work this department. My husband goes to get someone in management, Neil who came to assist with the situation. I explained the deli attendants reply, his face was so priceless. It's only turkey, ham and chees, sure we'll make it for you. We got what we came for, but it's mind boggling what people say and do that makes no sine on any level and to think the meat packets are made in the morning and left out all day. Simply says a lot
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July 2023 by Sherry W.
No signage informing customers of a 2 day wait to cash a money order from Western Union. Nothing on website of WU. Waste of time. Went to Walmart, got money order cashed with no problem.
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June 2023 by Guy C.
As usual for Kroger they only two open registers and big lines. But they push the self checkout, but since I don't work for Kroger, I have to wait.
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March 2023 by Logan Batten
They've always had my medication filled in a timely manner and have always been incredibly helpful.
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March 2023 by Simi Ajayi
whoever “Aaron” is needs to figure out how to do his job correctly. worst experience i wouldn’t recommend.
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February 2023 by Alejandro V.
This Kroger is amazing. The store always has everything we need, and great deals. The food is always fresh and delicious, and while their cashiers and employees are impeccable. The layout just has this charm that just makes the store seem even better. Overall, best grocery store ever.
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February 2023 by Evan E.
Where to start if you like bruised and picked over produce use Kroger pick up! Using this feature was never my idea and my wife promised it would save time in our day but it's been the complete opposite. The last 3-4 times we have used this service the produce has been old or on its last leg and I guess the store uses this service to push it out instead of getting rude of it. On top of that after waiting for hours out last visit we arrive home to find out half the order didn't get fulfilled or was switched out for a brand we don't eat! Try explaining that to a three year old . I try not to be so critical with supermarkets main pool of employees being under 18 . But Kroger has lost my family's business I'll take my money to Sam's club or another store
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October 2022 by Stan Andrewski
Why did I use them enough to even realize how terrible they are. Closed all the time at the wrong times. They have a drive thru thats closed full time. Should have known when the entire store is ran terribly. Now the people in the pharmacy always super nice but the service absolutely sucks will never use them again. People have to understand when you open a pharmacy people's lives might be dependent on getting that medicine in your closed with inconvenience letters everywhere all the time?
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September 2022 by Bianca Taylor
Worst pharmacy ever. Prescriptions never filled in timely manner. Always long line and sometimes have to wait two days before prescription is filled. Never again!
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July 2022 by Elizabeth Cochran
I transferred all my families prescriptions from Target when CVS took them over. Since I have been with Kroger Pharmacy, they have ALWAYS been excellent to me and my family. I have never had an issue with them and feel comfortable now that CVS has nothing to do with filling my prescriptions.
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April 2022 by M P
Kroger Pharmacy is bad for your health! Medication called nitroglycerin, that helps prevent heart attacks is not available as ordered, it can take 5 to 7 days to get nitroglycerin filled. They do not keep any in stock for emergencies to give to their customers.
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March 2022 by Ghost of humanity
So rude i do not recommend them I bit my tounge several times but when you're willfully making mistakes I think a change should happen they tell me 2 different dates for my mothers insulin and she is sick because she is outI really appreciate having to deal with my mother being sick thanks it means alotSTAY AWAY FROM KROGER PHARMACY STAY AWAY IF YOU VALUE YOUR FAMILY'S HEALTH because they don't like filling medicationsShame on you guys yall had some bad pharmacists in the past but not this bad at least she got her insulin A LIFE SAVING MEDICATIONNEVER EVER EVER GO HERE and if you have too I'm so so sorry wish I could give em a zero
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December 2021 by Melinda X.
Kroger pharmacy staff Are incompetent and rude! I will be moving my prescriptions to another pharmacy.