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March 2024 by Debbie Hobson
I went in to get details on various sizes, pricing, notice requirements, etc. I had an absolutely wonderful experience and a great conversation with the store manager! I was given a tour of the climate controlled and those not with every detail needed to make a good decision. She will be on the lookout for the size I'm most interested in which makes the beginning steps of moving much easier!!! I recommend Life Storage.
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March 2024 by Pam Harvey
The attendant was very helpful when I made a payment for my unit and helped me set up auto pay. Also, game useful information to make sure my unit was locked properly. Shared info about moving company accessing unit when we moved. Thanks for such friendly conversation on the phone!
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March 2024 by William
Great personal service with smile , too !
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March 2024 by A Bagwell
Life Storage has always had great customer service and in past year that I've been a customer I've been very satisfied. Rebecca especially is incredibly kind and very helpful when I requested help in lowering my rates. Big shout out to Rebecca -- thank you!
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March 2024 by Sarah Hutcheson
Very helpful
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March 2024 by Randolph Robinson
Great experience. Manager was very helpful in our selection
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February 2024 by Myra
Excellent effort by the Life Storage team to provide assistance and customer service!
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February 2024 by Sean Hackney
As easy as ordering a sandwich, just comparatively lower priced
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February 2024 by John Perkins
The team here at this location 3501 Cox Road do a awesome job and are very helpful. Thank you to them!!!!
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February 2024 by GorgeousGeorgeonDVD
Rebecca is good local manager
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February 2024 by Tarryn's Mom DaBoss
Great place, friendly folks. 2nd time around with them.
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February 2024 by Ryan Bailey
Excellent storage option in the Richmond area, secure, multiple security gates and doors you have to get through to get to your stuff. Huge elevator so you don’t have to carry anything upstairs. Hand trucks free to use. They’re open until 10 PM or something, so that’s awesome! I don’t have to leave work early to get something out of storage.Climate controlled, I wasn’t sweating in the summer, and I wasn’t cold in a T-shirt in the winter!Rebecca and her team go above and beyond, she will even cut the lock off, free of charge when you lose your key! ? trust me, I know!The elevator moves slower than cold molasses, but if that’s the worst of this place then they still deserve 5 stars!
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February 2024 by Cheryl Lynn Ernest
Exceptionally clean and well maintained facilities. The access is easy for an indoor storage facility. Staff is very courteous and helpful.
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February 2024 by Vicki Gladstone
Have been a long-time customer of Life Storage on Cox Rd. Rebecca and Jeff have always been very professional and courteous. Facility is very well maintained.
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February 2024 by Classicbum1
Clean and secure and nice people in charge - a good experience
