Lustre by Adolf is a trusted, full-service jewelry store located in Richmond, Virginia, run by a multi-generation family. The store offers a wide range of beautiful jewelry, including unique pieces and custom creations, with prices suitable for any budget, from $100 to $100,000. Customers appreciate the quality of the jewelry and the friendly, professional staff, who take time to work with each individual and their specific needs. The store features an on-site jeweler and a local watchmaker, providing services such as watch battery replacements and jewelry appraisals. Many reviews highlight the helpfulness of staff members, especially Robin and Daniel, who are known for their expertise and attentive service. Whether it's resizing a ring, creating a new piece, or selecting a special gift, Lustre aims to make every experience pleasant and personalized. Customers often mention quick service and a welcoming environment, making Lustre their go-to jewelry store. Overall, Lustre by Adolf is celebrated as a reliable, friendly, and high-quality jewelry store that caters to all jewelry needs with care and professionalism.
I was looking for a simple everyday necklace, and the staff helped me compare a few designs without any pressure. They explained the differences in quality clearly, and I left with a piece that I've worn almost every day since.
June 2026
My daughter bought her first piece of jewelry here using money she had saved for months. The employee helping us treated her with kindness and respect, which meant a lot. She left smiling from ear to ear and still talks about how exciting the experience was.
March 2026
Five stars is not quite enough accolade to describe the experience of working with Cheryl on a custom design, and the quality of the finished piece.
She was professional, kind, attentive and has a sharp eye for quality, detail, and design! If you are skimming reviews in search of a custom designer, look no further.