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October 2023 by Uniqe Williams
I only go here when I don’t feel like driving to my preferred shop. Went in to get my eyebrows done & the lady completely ruined my eyebrows on one side and tried to convince me that I didn’t have any hair that’s why they look like that. I tried talking to the owner he’s always rude. He cut me off and told me he voided the sale. He didn’t care to see what the issue was when i tried to explain nor did they apologize. I won’t be returning. Horrible customer service.
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October 2023 by Kathy mowbray
They use to be very good but has lost my business. I’ve been going there for years and the prices keep going up and I’m sitting waiting as they call people who have come in after me with no appointment.Services: Waxing
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September 2023 by Dee Hayes
My technician was superb. My nails and toes were on point. I was satisfied but you need to smart them out. One technician did not had any clients and my technician asked her to remove my nail polish and to polish my nails and when I was ready to pay she asked me for money for the other technician. I said she could share her tip I did not needed two persons to work on me at the same time. None of us were in the rush.This has happened two times before and I did paid the other person. Not today.
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September 2023 by Judy Payne
Always a great experience with Lisa. She does an excellent job...gel nails and pedicure. Cost$80.
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August 2023 by Anjela Seward
It's sad that in business today if the customer ask a question about the service they are receiving instead of an answer we receive attitude. The owner needs to take a course in customer service. I now remember why I stopped coming here. I'll never return to this shop!Service: Pedicure
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July 2023 by Vi Joshua
WAY TOO MUCH!! Tommy charged me $90 for acrylic French fillin and pedicure. Charged me extra because he said one nail had to ‘be repaired’… all it needed was a fill-in just like the other 9 nails and he said my nails ‘are long’… REALLLY?!? They’re barely 1/4 inch AND the French fill-in looks like a hot mess… won’t be going back there! What made be more upset is I still had the decency to tip him, $10, now I ask myself… WHY?!??Services: Acrylic nails
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May 2023 by Annalibe Ruiz
When they are in a rush , they dont do a good job , it's not the first time this happen to me. I had an appointment at 10:30 but i got there 7 mins late , the girl who was doing my feet didn't do a good job in my pedicure bc i was there late only for 7 mins and thats what basically what the manager told me. Their solution wasnt even to fix my feet , their solution was just not pay for it Its not about money ,it's about how the nail techs and the manager take care of their costumers
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March 2023 by Shakila Kasim
Never go there ever if you doing your eyebrows. So disappointed. They shouldn’t do eyebrows because they do so horrible. Waste of money and to yourself
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January 2023 by Michele Trogdon
I'm very disappointed with a situation concerning a gift certificate . I give them to my mom for Christmas every year. She has been going through chemo treatments and had lost her nails. They were starting to grow back. Almost to the stage where she could get them done. The certificates have an expiration date of Dec 31 2022 Her's was about to expire. She went in and spoke with the owner earlier that month. Explaining the situation He initially refused to extend ithe date at all. He finally agreed to extending it to Feb 2023.Gift certificates and cards do not actually have an expiration date in most states Virginia has a suggested 5 yr limit. I personally went to the owner and explained the law to him. Being a business owner myself, I know expiration dates are a mute point and don't even put them on my gift certificates.My mom went back into the hospital a few days ago. She knew she wouldn't be able to use the certificate. She gave it to her daughter in law , who was with her when she spoke with the owner. So he knew who she was as well . On Jan 4th she went to to use the certificate. Owner refused to honor it 4 days past " date". He went back on his word. I had given her one for Christmas this year... I would actually like to return it for a refund .
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January 2023 by Rhonda Levine
Stated she could not do my pedicure for a reason I did not understand. Manicure was awful. Will have to go elsewhere and spend Xtra money to get a manicure and pedicure. What a waste of money and time. Will never go backServices: Pedicure
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October 2022 by Jazzmine B.
The first time I came in to get my nails done I went off of their online schedule, which should have given me an additional hour and a half to get my nails done but when I arrived, they were closing. Everyone was rushing to get out of the door, which I understand. The front desk, lady screamed and asked if anyone would be willing to take me. I've then received a bunch of dirty looks, and everyone arguing amongst themselves about who would take me and stay late. The only person to step up was Vinny. She was sweet soft-spoken, and did not rush me once during the entire process. I enjoyed conversating with her while she did my feet and was surprised when she even said she would stay later to do my hands. During the process of getting my feet done, many of the other workers came by and commented on how late it was and that she should not have taken me and next time I should come sooner. It made me feel uncomfortable but, she reassured them that she was OK and it was not a problem. Vinny is an amazing nail technician and I would highly recommend her. I have now become a Vinny regular and will only get my nails done if she can do them. She takes her time and as long as you have a picture she can do almost anything.
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October 2022 by Crystal Coleman
Bebe is who you want to get a pedicure from . She very nice person. My feet felt really soft and it was very relaxing.Service: Pedicure
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October 2022 by Kelly O.
They treat customers who want regular manicure like crap. I don't want their "gel" manicure because it ruins your nails Then they get mad. But even though I it's $20 I still leave a $5 tip. This is the last time I'll be going there. Learn how to treat your Customers and not be so snotty to them!!!!! If that's not bad enough you let kids run rampant in your salon. I'll take my business elsewhere.
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October 2022 by Yonique Yesrs
They rush you as soon as you get in and they paint nails so bad and actually cut me ! It look nice inside but they are not a good salon ! I had multiple bad experiences! From both nail salons
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August 2022 by Holly M
This location is large and well staffed enough to accept walk-ins even on a busy day. However, I’ve gotten services done here before that were fine, but my recent dip powder manicure was both mediocre and unsanitary. The dip was applied too far down the nail so that it dried over my cuticle and is peeling up less than 2 weeks later. My nails were shaped poorly and cut short despite asking for them to be kept long. The worst part was that my manicurist cut my finger and continued to dip my activelybleeding finger back into the small bowl of powder which she eventually poured back into the communal container of dip powder. This would have been a 3 star review if not for that unhygienic move.Service: Dip powder
