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October 2023 by solo
This is a local vehicle service shop I have used for the past 20 years. I am a loyal customer and they are as reliable as neighbor should be.
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October 2023 by Michael Schaefer
Car wouldn’t start and they were able to squeeze me in right away. New battery doesn’t seem like much but I guess Audi puts them under the driver side seat so it’s a little more complicated. They were fast and price was very reasonable. This is the only place I’ll go for service.
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October 2023 by Seth Martin
DO NOT TAKE YOUR CAR HERE!!!!!! This place was terrible,Very un-helpful, rude, un-informative, miss let and straight up just lied to. Very little interest in help me understand what was wrong with my car. They just wanted to shove repairs down my throw. DO NOT GO HERE!!!!!!!
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October 2023 by Shawn R.
Was passing through town and our bmw started making sounds from the engine bay. So we looked up independently owned shops that work on BMWs. Found this Gem luckily and decided to give them a call, spoke with a nice young man with an accent named Thomas. His next appointment was supposed to be for the week but he could tell this was an emergency and I could tell by his voice that he didn't want to say no and genuinely wanted to help us. He said bring it in he will do his best to get it checked out asap and he did. Had us out the next day and even offered to give him a tip but he refused, so that's why I'm writing this review and want to thank him again.
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October 2023 by Tom R.
The crew did a really good job on my 11-year old, 115,000 mile Mercedes. They took a little bit of extra time to diagnose an issue I reported, but they did so in order to do the job right. They were honest about what I needed to do vs what I could do. And the work they did was well done. Price was very fair. Very happy with Auto Scandia in Herndon. I'll definitely be back.
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October 2023 by Kevin R.
My wife and I have been taking our Toyota Prius' to Auto Scandia for over 10 years and have always been impressed with the professionalism and service of all the staff there. This trust was most recently validated this month when we needed to have our windshield wiper assembly and transmission replaced. Our tech, TJ, recognized that the repair parts ordered were themselves defective and worked diligently with multiple suppliers to get replacement parts on a timely basis. TJ then went the extra mile and worked over the weekend past scheduled service hours to get our car squared away. This is typical of our experience with Auto Scandia over the years and is why we will continue to use them, and recommend them, as long as we are in the area. TJ and his colleagues are the best!
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October 2023 by Judi J.
100% every time!This was my 200k mile maintenance and my Volvo runs like it's new again!Let's just say, if I were on a road trip & my car broke down, I'd tow it back to Auto Scandia!Gene went above & beyond on my exhaust this time (as always) and fiund a way to save me $1000s!Thanks so much guys!
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September 2023 by Stefan Schwarz
Wow, what an outstanding shop with expert repair personnel who have been at their trade for 20+ years on European and German vehicles, amongst other foreign vehicles. I couldn't be happier with my visit to fix a problem no one could reproduce. Though prices are not inexpensive, the quality of the work and the explanations I received from the mechanic and shop specialists blew me away. This will be my new shop for all my VW maintenance and repairs. If you have a specialized vehicle or even one where you want it fixed without concern and correctly the first time, come to Auto Scandia. You won't go wrong here!! I highly recommend it.Services: General repairs & maintenance
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September 2023 by Stefan S.
Wow, what an outstanding shop with expert repair personnel who have been at their trade for 20+ years on European and German vehicles, amongst other foreign vehicles. I couldn't be happier with my visit to fix a problem no one could reproduce. Though prices are not inexpensive, the quality of the work and the explanations I received from the mechanic and shop specialists blew me away. This will be my new shop for all my VW maintenance and repairs. If you have a specialized vehicle or even one where you want it fixed without concern and correctly the first time, come to Auto Scandia. You won't go wrong here!! I highly recommend it.
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August 2023 by H L.
I used Autoscandia when I had Volvos back in the 90s and early 2000s but I moved away for awhile and then moved back in the 2010's. I moved on from Volvos and I foolishly used dealerships for maintenance, juggling coupons, etc. to keep costs manageable. After recently getting reminded of how completely horrific dealerships are and how they literally treat everyone as if they are idiots, I remembered Mark and Autoscandia and how they had treated me so well back in the day when I used to live here. So I went to them for a second opinion. I was reminded of their professionalism, respect, integrity, and value. I will never take my cars anywhere else. YOU CANNOT PUT A PRICE ON RELIABLE HONEST TRUSTWORTHY mechanics! Literally invaluable not just from a monetary perspective but also in a "restoring your faith" perspective. If you are looking for great mechanics and a small business with integrity and value you have found it. I regret ever NOT using them and I wont take my cars, my wife's car, and my daughter's cars anywhere else for any service. Mark, Rashid, Glen, and the other folks are people I feel proud and happy to give my business to. Again, you cannot put a price on solid reliable mechanics. This is the first review I have ever written in my life and I am happy to write it in support of this excellent business that Mark and his team have created. I am so glad that there is still a business like this nearby ... with integrity and honor. Lifetime customer here!
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August 2023 by Vivian Coss
AutoScandia knocked it out of the park again! I've taken my VW Golf to them for several years, and have always been impressed with their knowledge, skills, analytical thinking, and customer service. This time the problem was a failing blend door actuator, and VW makes it complicated: one cannot determine the exact actuator to replace until the dashboard is completely disassembled, and to top it off, the VW part was on backorder. There was another after market one available (which cost about $300 less than the VW actuator), but because it isn't identical, it might not fit if my car required the VW part. AutoScandia decided to go ahead and order the after market actuator while the dashboard was being disassembled to save time in the event it would fit. The mechanic discovered that my car required the VW part, but he did not give up. He took apart my broken VW actuator and the new after market actuator and found that the interior mechanisms were identical. So he placed the functioning, new mechanism in my old VW actuator casing, it fit(!) and functioned perfectly, and so I was able to get my car back within 36 hours! Impressive demonstration of persistence and problem solving skills. Needless to say, I highly recommend AutoScandia.
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August 2023 by John Hoffman
Biggest rip off since milly Vanille, $800 dollars to replace a radiator hose and to tell us it's in limp mode and buy a $2500 tcm for trans,they are obviously making money hand over fist go figure,DONT USE THEM unless you are very wealthy and not concerned about how your money is spent!!?Service: Tires
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July 2023 by Woodman K.
We have 2 old BMW's which require discernment to determine if they should be preserved or scrapped. Doug and his colleague have been terrific helping us figure out what to fix and what to wait on. The experience has kept us coming back!
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July 2023 by John Clemente
First time customer at this amazing establishment, my wife and I felt we got amazing service from the beginning to the end. We've been looking for a good auto repair shop since we moved back into this area to service our BMW. Not the closest shop to us but one of our neighbors here at Ashby ponds just had her BMW serviced and had nothing but wonderful things to say about Thomas, and she was right, Thomas kept us up to date when our vehicle was going to be finished and didn't push on services that we didn't need, even said to us if this was my vehicle I wouldn't replace the brakes on it yet I would wait until next oil change and monitor it then. Thanks Thomas and Autoscandia for a great visit and we will be back, hopefully next time Thomas will have business cards so we can pass them out.
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June 2023 by Ard B.
Our 1992 Volvo 240 is based in New York City, but is only serviced by Auto Scandia. With over 380k miles, our sturdy “Swedish brick” still runs strong and safe thanks to the truly fine people of Auto Scandia. From Mark (the owner who sets the tone for excellence and integrity) to Tim (sourcing parts far and wide) and with special thanks to Rachid (our frontline service writer who calmly troubleshoots problems) and especially to the indispensable Paul—the classic car mechanical maestro without whom we would have given up on our beloved Volvo long ago. I truly cannot say enough good things about AutoScandia. If your car needs help, go there. Both it and you will be in excellent hands.Services: Transmission
