-
December 2023 by Akash K S
Great place to get auto parts.The staff are very helpful.
-
November 2023 by Mel E.
Ordered a part...paid, and was told it would be in the next day. Here it is 4 days later and part still didn't come in. Latino man behind counter treated me like a dumb female..... said there was some sort of miscommunication. Not on my end. Part hadn't been ordered. Now I have to wait another 3-4 days. I'm not your average female...I've been working on my own car, repairing it for over 40 yrs!!!! Very disrespectful!
-
October 2023 by Gautam Chhibber
Excellent service and would recommend to anyone wanting to get their car battery replaced
-
October 2023 by Marc D.
Couldn't find an auto parts store to help me and tried this AutoZone as a last ditch effort before paying Mercedes a stupid amount of money. I worked with Joseph and he got me exactly what I needed even though their computer said they didn't have it. Then he came out to the parking lot and installed the part in half the time that it would have taken me. I will definitely be going back for all of my future needs!
-
October 2023 by Brandon Swayze
Bought a car battery and it says installation is included. Once I paid for the battery they said that no one was there to install. I didn’t have the tools to install and had to get another jump start from someone outside
-
September 2023 by Hector Flores
It is a shame that this place is so racist towards Hispanics, they treat you horribly and on top of that they make fun of people who speak the English language, they have terrible customer service, not all places are like that because they hide from others and they treat you With respect and kindness, even if they do not speak Spanish, they try to communicate with people.
-
August 2023 by D Nolan
Great knowledgeable no frills service. Carlos M was extremely professional, efficient and helpful. A shout out to the manager who came out into the hot sun to help install a battery in the truck. It was an unusually complex rigging that required special knowledge. Highly recommended. Thanks.
-
August 2023 by Michael Engman
Excellent service. I needed a new battery and the dealership said it would take ~5 hours -- I came to AutoZone and was helped by Joseph. He made it look easy and had it done in 4 minutes flat! ?
-
July 2023 by DJ Barros
Incredible experience here! I was only able to find 1 out of the 2 fuse taps I needed and Joseph G helped me track down the other one in the store. Very friendly environment, will definitely shop here againb
-
July 2023 by Za
Absolutely horrible staff. They wouldn’t return my item unless I gave them $5 tip. Feel like I had to bribe them to do their job
-
July 2023 by Alec Schreck
Joseph! One of the most helpful store employees I’ve ever experienced in any business anywhere I’ve lived throughout the United States. In my previous visits he was the same — polite, pleasant, helpful, gracious, and knowledgeable. What an extraordinary and helpful young man.
-
July 2023 by Viswanath Nandanavanam
Autozone Herndon Is great. Joseph L and Joseph have provided an outstanding customer service in taking care of my car’s battery. It went out late at night and I went in almost at store closing time around 9:30 and they immediately took care of me taking an exception as it was closing time. If I had more than 5 stars, I would definitely give them .
-
July 2023 by Sofia Ramirez-mejia
Came in for Diagnosis. Quick and easy visit. The gentleman that helped us informed us how I need to proceed with my vehicle. Thanks so much!
-
May 2023 by Bobby Bilicki
Julius was a very nice guy who helped me with my battery issue throroughly.
-
May 2023 by H AH
the best place to buy what you needfor your car care maintenance,alwaysclean inside the store, and parking lotalso.the price is very reasonable.