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March 2024 by Benedicta Essuman Butler
Efficiency and good customer service .
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March 2024 by vicki golden
Very helpful and affordable!
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March 2024 by Devon Drake
Amazing service, I do not remember her name but the person who helped us was very personable and took the time to answer all our questions and helped us a lot!
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March 2024 by vinceretta jenkins
I never had issues with the site or the staff
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January 2024 by Kirk Monsees
I found myself in a very precarious situation and Rinaldo and Alexis were able to work with me to provide me exactly what I needed. The facility is super clean, no smells, in a perfect location for me and so close to home. Couldn't be happier!
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December 2023 by Jeffrey Kai
Great service and location. I needed a storage space as part of my downsizing and reorganizing, and Mr. Ronaldo and his team at CubeSmart helped me so much with their excellent customer service. They were very friendly and easy to work with, and offered me the best deals possible. I am saddened to go because I am relocating, but I highly recommend this place for your storage needs! Thank you CubeSmart Herndon!
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November 2023 by Bruce Blackerby
Been using this facility for several years. Survived one sprinkler system failure/flood. Came by today during business hours. No one in office. No sign. No nothing. Called the 800 number to pay. Not willing to pay a ridiculous convenience fee. So I get to wait. Apparently the manager "forgot" to put up a sign. Seriously? Think I'll be looking elsewhere for storage. Suggest others do the same.
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November 2023 by Anna Alsop
Manager was very helpful and knowledgeable. A pleasure to work with him.
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September 2023 by Kami Sama
Update - they called me after I posted the message below and fixed the issue. I still don't know why it was hard to get in touch with the office during business hours, bugt that's how it was. The storage arrangement worked great though.Original comment - No reply to questions and phone is never answered
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August 2023 by Berlin Warner
They give you a price designed to get you in so that they can gouge you and you must move or pay.
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August 2023 by GRACE BOWSER
They raise the prices every 6 months, in year it is almost a 50% increase, I don't know of any other business that does that. Got a unit with public storage at half the price for the same size storage unit.
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August 2023 by KELLY LAMBERT
The buildings are very clean and well lit. Grounds are kept up. Staff is wonderful
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April 2023 by Lexie Hilton
Had a great experience getting a storage unit rented here. The manager was very helpful, informative and the price was way better than i got quoted for elsewhere. Facility is clean. We just have to be quick with unloading and loading in the back, there is limited space to park. Would recommend
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April 2023 by john connelly
All the people I spoke with were extremely helpful and very hospitable . They made the process so easy! Chris and Ranaldo were extremely helpful. They are great people!
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March 2023 by Leslie Brand
Great staff. Clean and felt safe.
