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March 2024 by Saira Amjad
My sister and I went into CVS to pick up medications for our mom. When we got there we found out CVS didn’t cover our mom’s insurance. However, after waiting for an hour or so, Mr. Saeed was able to fix our insurance in the system and was so kind!! Extremely grateful to him and the other pharmacy techs! Mr. Saeed is such a gentlemen! Thank you guys so much!! ❤️
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October 2023 by Taqi N.
This cvs is awful event not deserved one star. The pharmacy staff are acting like shit. They don't help costumers at all. I don't recommend this!
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September 2023 by Youn H.
Prompt service right before the lunch break! Nice service, thank you!!! I do recommend!
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September 2023 by Wolf G.
HORRIBLE PHARMACY. They didn't tell me my BABY's medicine needed to be refrigerated. They need more training before they can work in the pharmacy, or get SUED.
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June 2023 by shawn Benton
I’ve always had wonderful experiences in this CVS. They are very professional and helpful people.
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March 2023 by Mimi N.
This cvs was the worst I've been to. I've been filling here mainly for convenience because I live so close by, but my recent experience has convinced me to transfer my prescriptions elsewhere. I experienced an allergic reaction and urgent care sent my rx over to my cvs. Every visit there's always about 7 people in line, two available registers but only 1 being used, and no sense of urgency. My prescription was filled 10 min before closing. My prescription is 1 tablet for 5 days, I return home and only 1 tablet was given to me. I tried calling the Cvs to see if I could come back so they could rectify their mistake but they've already closed. Now I can't start my regiment for my allergic reaction until tomorrow after bringing in the 1 tablet they've given me to show as proof...
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January 2023 by Lauren Eliot
One star for faults all related to poor and limited staffing. After coming to this pharmacy a full day after my doctor sent my prescription, and still having to wait for them to get the prescription ready, I started trying to call before coming in. Well, they never answer the phone before 20 minutes has passed. Most recently I was on hold 30min, got to the store and got in line before I hung up (hung up when I saw the only staff member was making zero effort to answer the phone). I’ve also had to wait in long lines only to finally get an answer that my prescription is not ready, so that I can wait in the long line again later. I only get stuff from here when I dont want to wait for my mail order pharmacy, but honestly mail might save me more time.
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January 2023 by Michelle Ugarte
Okay so I never write reviews but one man, Steve, saved me OVER 200 DOLLARS in about 5 minutes. I have this medication for my mental disorder and he reduced it down to $0.00. Truly magical and I literally cried. I have been trying to get this reduction for ages and have been to countless pharmacies and this was the first one to do it. Mind you, I've been taking this for 2 years and it has been so expensive the entire time. The work of one man is going to save me THOUSANDS of dollars. He was also trying to do the same for another customer. Thank god for men like Steve. Exactly what I needed. Thank you, thank you, thank you.
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December 2022 by Seanan Aubouin
Busy location. The pharmacy staff works hard to keep up with the demand and I appreciate friendly pharmacist.
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December 2022 by Bill B.
This is my first visit to this CVS. I really liked their huge selection much better than the CVS' in the area. I really like the option to use their minute clinic, which I didn't have to use, but it looks very neat very orderly and great hours. The store itself is very well organized. The only thing I didn't like were some of the shopping carts were empty, and in the isles, huge selection of sleep aids as well, and the layout of the store is very efficient.
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December 2022 by Mary Beth W.
I have had such struggles with the CVS pharmacy at McLearan square! My mother is elderly and requires a large number of medications. Refills are slow, communication with the doctor when necessary is spotty at best. It took me THREE MONTHS to get complete diabetes testing supplies and insulin when she was diagnosed. When most supplies were finally filled. No one thought to mention separate, disposable needles were required for the pen to work. Surely a pharmacy across the street from a large senior facility has dealt with diabetes before!!!When doctor's approval is required to fill a medication, they will not reliably contact the practitioner. The communication break down happens with all her doctors, so the from that end.Working with Medicare can be extremely challenging. When an issue comes up, they don't contact Medicare, they don't inform me that there's a problem, and prescriptions are lost in limbo for weeks. When I contact the pharmacy by phone, they are not particularly helpful.Text reminders are not helpful. Drug names are not provided, just the first letter of the medication's generic name. My mother takes many meds with the same first letter. I cannot change preferences to get better information sent. The phone app requires so many "press this" options that it takes 10 minutes to get automated information, and reaching a live person at the pharmacy is very difficult. They repeatedly text refill reminders for meds I have removed from her profile. The website and app are not intuitive and changes made there are not reflected the next time I log in. I will say that the actual PHARMACISTS are very helpful, but only in person. I do not live with my mother, and driving to her pharmacy, sometimes several times a week, is the most inconvenient experience I've ever had with any pharmacy.In contrast, the wegmans pharmacy in Dulles, the pharmacy we use for our own needs, is wonderful, going out of their way to provide the best service possible. If they were closer to my mother's apartment, I would never enter a CVS again.
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November 2022 by Nava Ghofrani
There’s always just 1 person helping with pick-up’s and 3 able bodied techs that do nothing when there’s a line to the next aisle. Do better.
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November 2022 by Nava G
There’s always just 1 person helping with pick-up’s and 3 able bodied techs that do nothing when there’s a line to the next aisle. Do better.
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October 2022 by Noell M.
Pharmacist Steven was very rude and hung up on me when I asked if he could transfer my rx from Walgreens. When I went in to ask he was there and literally started yelling at me. I filed a complaint with corporate. You can tell this guy has little-man syndrome for sure.
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September 2022 by J E
Bad customer service.