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November 2024 by Simone Benn
I am very pleased with the quick turn around, and the outstanding customer service provided during my visit and subsequent repair. Shaq took the time to diagnosis the problem, and offer a solution to my rush request. Thank you!
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November 2024 by Steve McGrew
Very impressed with fast,friendly, and efficient turnaround time. Price was reasonable and free pick-up in my situation. I am back to gaming again after this review. Definitely highly recommended.
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November 2024 by David Marvil
Great service. Knowledgeable and professional. If you have a computer problem or need an IT tech or service I would highly recommend this company.
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October 2024 by Simone Bornkessel
We had a great experience! Service was very professional and fast. They were able to recover all our data from a broken external hard drive. Would definitely go back with any other issues in the future
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October 2024 by Laurie Keninitz
Great place for help with your computer. Clean, professional and curious. Would highly recommend.
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October 2024 by Peter Toporkov
No longer surprised at why there are only 5 star reviews. George’s customer service was excellent and he was very friendly. Shaq was also very friendly, he clearly and non-condescendingly talked me through what was wrong with my laptop, and then resolved my issue for only the base diagnostics cost as the problem itself wasn’t too complex to resolve. Did not expect this kind of process to be so stress-free, quick, and inexpensive, so I will be sure to come to Fateka again if I have any computer issues in the future.
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October 2024 by Aparna Sankar
GIving 5 stars for the service which Vladimir provided to my laptop. Old laptop screen broken and he was able to professionally handle replacing it, nice experience overall. I definitely recommend.
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October 2024 by Tchikaya Brooks
Guys were great. Took my appointment the next day. Fixed my repair very quickly. Would definitely recommend.
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October 2024 by Rivers Johnson
I had an accident with my laptop and half of the screen was no longer working. I brought it here after seeing the great reviews and because they are a certified Lenovo repair shop. They did an excellent job repairing the laptop to a like new state and were able to get it back to me in one day even though they had to order the parts to make the repair. I felt the price was very fair and even a little less than I was expecting. I will absolutely be coming back if I ever need another computer repaired!
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October 2024 by John Griggs
Repair was fast and reasonably priced
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October 2024 by Dave Olson
I just moved and my computer, with three monitors, speakers, printer, webcam, some software, etc. was not working. Vladimir was very knowledgeable and got it all working quickly, efficiently, pleasantly and affordably.
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October 2024 by Srinivas Vanga
Absolutely not surprised to see the reviews are 5/5. Last week I had issue with my laptop not charging due to incompatible power adapter. I talked to 3-4 similar businesses around and all of them say "bring it in, we will do an initial diagnostics ($85+, and one of them $170~). When I talked to George here saying the same "I am IT guy and would like to debug the thing myself which your tools etc", he was absolutely ok with it and just said "bring it in and we will do whatever we can". They took the laptop, and determined the issue was with the pin. and fixed it in 5 min and at NO charge. For any issue, this is the store I will be going to since that's the trust they built with this one time experience. Keep it up guys. "Yes, its about money and quality", but money is not everything is the message I got from you guys. I strongly recommend them for their professionalism.
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October 2024 by Robert Garrett
I have had the opportunity to work with two of Fateka's expert technical staff. It has been a thoroughly enjoyable and rewarding experience. They are courteous, resourceful,and highly professional. I found them to be easy to communicate with. They listened to my concerns and expressed thoughtful responses. Best of all, they were able to resolve fairly complex issues with a new ThinkPad X1 and find appropriate ways to repair a second, older X1 that had been damaged in a house fire.
I recommend Fateka without reservation. Their performance for me was outstanding
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October 2024 by Joseph Yu
Quick service at a reasonable cost for computer repairs.
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October 2024 by K S Ram Mohan
Shaq is a truly amazing person, who is extremely polite and courteous, and he does an outstanding job. He is meticulous and detail oriented. And, he takes the time to thoroughly evaluate the problem and comes up with the right solution to solve the problem. Both Vladimir and Shaq are extremely polite and courteous and also very knowledgeable. I strongly recommend this company to anyone who has IT services and IT equipment - laptop/printer - repair needs.
