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April 2024 by Bob Flanders
So she asked me, "What's a LUX?" "I don't know", I replied, "but google will. Hey google, what's a lux?", I blabbed in the general direction of the phone. "A lux is one lumen per meter squared." Sound pretty dim, doesn't it? Then we went in to LUX Furniture Gallery, and let me tell you, we got dazzled.Lux Furniture is a great store. We went in looking for a simple glider. You know, one of those rocking chairs that moves forward and backward? We came away with so much more.Matt, one of the salesmen, came over to see if he could help. As we got talking, we told long stories of woe about how we had an uncomfortable chair and couch, how we would like a 42" round table.Next, while we were talking to Matt, Ali came over to meet us. Together they showed us different tables, chairs, A couch and ... get this ... a dining room hutch.Ali really knows his stuff having worked in the biz for decades. He did a great job explaining out options and I am glad he did. Our old couch gives me backaches. Our old table is too big and just holds junk. We need a hutch to display crystal and such and to add some storage.So, if you need a futon, wander over to Lux Furniture Gallery and enjoy a short stay. Take a ride on the zero G chair and probably go home with more than you expected.Thanks Ali and Matt. We enjoyed meeting ya.
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March 2024 by Danait Tsegaye
Very nice and comfortable couch!! We're happy with our shopping experience with Matt!
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March 2024 by Kevin Chenery
Great experience. Matt made everything very easy and we got our furniture the next day!
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February 2024 by Samah Aldelaigan
I am so glad I went to Furniture Max today because I found what I was looking for available in stock, and Matt was very helpful, cooperative, and friendly. Thank you for your great customer service experience.
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February 2024 by Charles Stewart
Ali and the staff at Lux Furniture Gallery provided exceptional service. They were knowledgeable, friendly, and went above and beyond to help my wife and I find the perfect pieces for our home. The quality of their furniture exceeded my expectations, making it a positive shopping experience overall. Highly recommend!
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November 2023 by Neeraj Nityanand
Our experience was extraordinary. Ali, the Store Manager personally worked with my wife & I & we ended up buying a leather sectional couch, Hugh end Leather reclining Chairs, a Luxury Mattress & a foyer stand. Ali has a natural & calm demeanor, doesn’t push, knows his inventory & has a keen sense of customer intimacy. I highly recommend Lux Furniture. Delivery was on time. Great fella called Luis. Equally nice. The entire experience was extraordinary. Can’t comment on after sale service, like warranty but so far exceptional.
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October 2023 by Danielle F
I walked in with a specific request for a couch. Muhammad and Ali worked together to find me what I was looking for and then some! Excellent customer service! I’d shop here again.
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September 2023 by Marice Werth
We purchased a Fjord recliner from Lux. The service was fabulous from selection to purchase. They were able to have it delivered the next day. They even followed up with a phone call to make sure everything was as expected. We highly recommend Lux Furniture Gallery.
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August 2023 by Jimmy Ingelfield
We had been looking for a couch that was comfortable, well made and fit an odd area that was not going to break the bank. We found it here with the help of Matt. Great delivery and such a great couch.
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August 2023 by Dave Tam
Great lighting, furniture selection, customer service, and fair pricing! We purchased a power love seat recliner and love it! Location was very convenient as well. Our Sales Rep Ali was very knowledgeable, friendly, and accommodating. We will shop there again!
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August 2023 by Constance gonzalez
All around professional and the best! I would highly recommend them to anyone. Ali was extremely helpful, especially that I live over 3 hrs away. Made our process very smooth. I will be a returning customer.
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August 2023 by Pat Sykes
Great service! No pressure from salesman, Mohammed … just informative. helpful service. I would definitely recommend to others. The store is sort tucked away, but well worth a visit! Scheduled delivery was also great!
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August 2023 by Jawed Syier-malyar
I had an outstanding experience at Lux Furniture in Herndon, Virginia! The exceptional customer service provided by their manager, Waheed, truly made all the difference. From the moment I walked in, he greeted me with a warm smile and a genuine willingness to help. He went above and beyond to understand my needs and preferences, guiding me through their extensive selection with expert knowledge. Waheed's attention to detail and patience in answering all my questions made the shopping process a breeze. Thanks to him, I found the perfect furniture pieces that matched my style and budget. Lux Furniture is fortunate to have such a dedicated and personable manager like Waheed, making it a top-notch destination for all your furniture needs. Highly recommended!
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July 2023 by Tim Barnes
Ali, Matthew, and the entire team provide excellent and friendly service. The team helped us furnish our home with high-quality, competitively-priced furniture. We highly recommend.
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May 2023 by Libby Rickard
Beautiful piece’s awesome prices and didn’t feel like I was being “sold” to. Thank you for the GREAT experience EC & Ali!
