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February 2024 by apollobernet
They purposely make you walk the entire store looking for bread. Of course it's in the pharmacy. I'll continue shopping at Wegmans and Wholefoods. When desperate the local Safeway for bread. Costco puts paper towels in the back of store. I'm good with that but their bread is not in the pharmacy.
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October 2023 by Fred theflo Oliver
I am usually not a fan of Giant stores. But this one is EXCEPTIONALLY well managed. Clean, organized, bright, lots of variety, the Hot and Cold food selections is impeccable.Will come to more consistently.
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September 2023 by Ashwin Gramopadhye
Giant has reduced hours, even closed off one of their entrances and exits. What used to be great service is now average - the manager is always angry and appears offended - no reason. The good things -- store is clean, the product placement is usually predictable.
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September 2023 by Tricia O'GRADY
We need the old Giant back. They didn't think about disabled people when they had to shut the other door because of theft. Now there are 2 cashiers and you are forced to do self check-out, which is so far from where you parked. Did they THINK of disabled people? I THINK NOT.
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August 2023 by Allen Boichot
It is always nice here. It sucks that you have to travel the entire store twice to pay for items. I understand they have to close the one entrance due to theft.
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August 2023 by Cemal Cakez
Clean, hepful staff and affordable (if you know what not to buy)
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July 2023 by Raj S
Good location and very good store . Good parking facilities. They have very good/fresh veggies and fruits .. they also have other household items . They have bakery items … breads / bagels etc… a little pricey but good for one time shopping . I was visiting Herndon and went to this shop. Liked it overall …
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July 2023 by Tanisha S
The store is clean and service is good but be sure to check your product expiration dates. They consistently leave expired items on the shelves. It’s frustrating!
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April 2023 by Ana Soto
Give a Zero if I could! Worst discrimination experience I’ve ever had!!! Mahmood the Department Lead and Tajul refused to provide services to my husband and I when purchasing a money order. My husband is a black man who was using his Debit Cashapp Card. Mahmood instantly judged the personal modification design that Cashapp offers their customers, and said to my husband “I can’t service your request because it didn’t show his “4-digit PIN number” on the card” my husband confirmed that a debit should not display a persons PIN number. My husband informed Mahmood that it shows his account number, name, CVV, chip, and expiration date as well as the name of the bank. My husband provided his government issued ID for further proof. Mahmood continued to ignore my husband, my husband asked for a manager, Mahmood’s response was he us the manager, then went on to call security via telephone instead of calling his store manager. You could Mahmood saying “yea, the card is green and has different designs” I asked Tajul when was the second shift manager scheduled to come in he said there will not be a store manager there today. I asked the both of them for their policy regarding Money Orders. Mahmood directed me to the Western Union Policy posted at the Customer Service Desk. I was able to confirm that the only form of payment that could NOT be used to purchase a money order was ApplePay, Samsung Pay or Gift Cards. *PLEASE SEE ATTACHED PROOF OF POLICY BELOW* The worst part is that Mahmood and Tajul would not talk to us or cooperate with us. IT WAS LIKE TALKING TO A WALL. With customer’s walking by hearing us plead with them to please provide service or respond, it felt humiliating and discriminatory. We felt hopeless. We called Western Union, Giant Corporate office for confirmation of their policy and both businesses confirmed that the policy states what we already discovered. We called the police unfortunately there was nothing they could do. We were forced to leave without any response, resolution, humiliated, and hurt by this experience. However I will be taking this to social media with our video and filing a lawsuit!!! Nobody deserves to be treated this way. This will never happen to anyone again!!
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April 2023 by W Y
Great location, Fairfax County parkway & Franklin Farm RD. Very clean!
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March 2023 by Raini Rodriguez
it smelled like rotten fish everywhere i walked. When i was going to the bathroom i could take a whiff at the back room. The food bar is good tho
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February 2023 by Daniel Pratt
Typical.. Walk in with idea of making turkey blt. Walk out 100+ at the register. Sigh. Damn impulse buys.11/13/22: walked in needing some groceries. Getting rather disappointed here. This is the second Sunday I've walked in and stock is not available. To giant. When are your deliveries made? It's somewhat frustrating to shop and you don't have the items I want.12/22/22: third Sunday, no change. Nathan's Colossal, Land o Frost Premium Italian, Deviled egg potato salad, Amish Cole slaw, Oscar Mayer Bolongna, Giant fresh baked oatmeal cookies. All not available.No really. Sunday seems to be the worst day to shop here. Dropping a star.
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September 2022 by Jeremy Grandstaff
This is the closest grocery store to our house. It is organized in the worst absolutely the worst way and has caused us to end up going to a different grocery store because things are too hard to find
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August 2022 by Bill Brehm
Their chicken wing bar is horrible. Everything tasted three days old....I can't reply to the reply so I'm editing the post to do so.I find this reply to be a typical canned response to a complaint like this. So it doesn't mean much to me. This Giant has been in this location for years as far as I know. So why do you need to improve? You should already be improved.I came in a little after 6 pm. Well, it was 7:07 pm when I checked out according to the receipt. This is dinner time and the time when one would expect the food to be fresh for dinner. It's not like I was there at 3 am.My brother lives in the area but I don't so it won't be until next year when I visit again that I might try Giant. Maybe that means you don't really care what I think because I'm not a regular customer.I wish I had taken pictures before I threw out the food to show how bad it was.Some of the items I selected were mozzarella sticks and orange chicken nuggets. When you bite into a mozzarella stick you expect the inside of the deep fried breading to be full of cheese and soft and warm and gooey. Instead mine were hard and only about 1/3 full. One of then was the proper color of mozzarella cheese. The other was orange. I don't think you would use cheddar cheese to make mozzarella sticks so I have to wonder how long it took for the cheese to change color??? The chicken nuggets were as tough as leather and the orange sauce was as sticky as I'm not sure what kind of glue.
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April 2022 by Jazz On
This location of Giant Food is alright. Good discount deals from time to time (but sometimes the price tag how long the discount deal may have expired long ago). Sometimes customer (not the staff) place the wrong item incorrect area.
